Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$3,299.50

Customer reviews

Rating 4.7 out of 5 stars with 1390 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent picture quality, ideal size, smooth refresh rate, and ease of use, with many also appreciating its appealing appearance and updated features. However, some users have reported occasional connectivity issues and found the brightness to be less than optimal in certain lighting conditions. Minor concerns also include the remote control's layout, the absence of a magic remote, and its weight during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,390 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever so happy with the product and the help that only best buy give me

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you take “that thing is MASSIVE” as a complaint then this isn’t for you. Looks amazing, games amazing I love this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grate

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good image, spectacular sound, easy to use !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's LG for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the nicest TV I've had. Best picture and sound, hands-down. No matter what you're watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality for a price. Bought it on cyber Monday deal for $999. Lg tv has better sound and pic than Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture and sound quality. I normally just purchase Samsung tv this is my 1st LG and it want be my last

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, largest screen for the price. Lots of smart features and connects with apple devices!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86” LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy will wroth it. Love watching movies on it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    No magic remote controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't include magic remote controller like other models. Other than that decent purchase for price.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good TV, not as good Smart TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a TV used for watching TV and gaming, it performs as well as I was expecting. Display is great and As a smart TV though it's been disappointing. webOS reacts much slower compared to my old Vizio E-Series. Casting to YouTube from my smart phone fails to connect half the time and requires restarting the app or the TV. The Twitch app crashes 5-10 minutes into a stream. Those are my primary use cases so other feature might be fine. Overall not bad at it's price point for a decent TV at 86". However you might need to supplement the smart TV features with a separate device like Chromecast or Roku. Note that this TV only has 3 HDMI ports.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Until it stopped working! Fortunately i had the protection plan with Best Buy. I'm replacing with the same model!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    like tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, very satisfied ,easy to operate it very neat a clean, easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and had it shipped to VA. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, but remote could be better.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Included remote is not that great. You'll need to buy the LG Magic remote to use more features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is BIG. We are using it in our living room that has a lot of natural light but the picture quality is still very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could of been better...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in "good condition" had me waiting outside about an hour because they had to wrap it. Didn't came in a box, all bubble wrap, all tho i did bought it "open box" so cant complain. I get home open it, all i recieve cables that i dont know what their for, 2 chargers, and a microphone. I didnt even recieve a remote for the tv or the tv legs. Would've know it wouldn't come with a remote or at least the legs, i would've rethought about purchasing this TV for $1,000.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Alvaro. Thank you for sharing your feedback about your LG TV (86UQ7590PUD) model. We understand your concern about receiving the TV without the remote and legs. Your experience is important to us. We strive to provide exceptional services and ensure a smooth and seamless shopping experience.

      As a next step, please check if there are any additional items listed in the product description or if the retailer can provide the missing components. Please contact Best Buy customer service at 888-237-8289 for immediate assistance. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you resolve this issue. We appreciate your patience and hope to ensure your complete satisfaction with your purchase. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality for any mode, I love it. Definitely I’ll recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this tv has provided us amazing tv viewing! Great clear picture and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is worth every penny , and every dollar ! Cinema movie experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beat TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV definitely recommend, exactly what I wanted for my living room

    I would recommend this to a friend