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Customer Ratings & Reviews

$3,299.50

Customer reviews

Rating 4.7 out of 5 stars with 1390 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent picture quality, ideal size, smooth refresh rate, and ease of use, with many also appreciating its appealing appearance and updated features. However, some users have reported occasional connectivity issues and found the brightness to be less than optimal in certain lighting conditions. Minor concerns also include the remote control's layout, the absence of a magic remote, and its weight during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,390 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Won't be disappointed !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Went from 55 in to 86 in. OMG All the apps are built in. Played Zelda on the other TV and this one I can see stuff I couldn't before ! WOW !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv, I get so many compliments for it. I’m glad we bought on and are enjoying it to the max.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality TV at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with regular updates (a little too often to my taste). Overall, perfect TV with beautiful picture. Definitely recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, greatbtv for the price! Git the LG soundbar also, what a great combination!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellently smart tv Excellent television, quite large, good lighting, good sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy ever. Plus smooth services for their prc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever plus 217$ discount from Best Buy after their matching price with my purchase Very smoothly

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Feedback like yours is valued by every team member here and it gives us motivation to continue developing our products and services. Thanks for choosing LG for your viewing needs. If there's anything that we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best buy.This is what iwanted excellent picture quality ans sound.was offered on a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Television, perfect picture. Perfect for movie nights or video games!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    86in tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight delay at times but overall great tv. Have lg sound bar hooked up so the sound quality is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV WAS good, until it suddenly stopped working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV WAS good, until it suddenly stopped working one day. Less then 2.5 years after buying it, and now it has these vertical and horizontal striations and the picture is completly unviewable with a random and moving blotchy starburst effect. To make it worse, we have hardly used it to get our money's worth. Everyone online says how dumb it is to expect an entry level TV series like this one to last any amount of time at all. So I guess, call me crazy for expecting a $1,300 TV to last several years.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing the details regarding the display issues you are experiencing with your LG TV (86UQ7590PUD) model.

      We understand the importance of having a television that provides a reliable and clear viewing experience for the duration of its lifespan. (1) To resolve this, perform a "Picture Test" via the TV's menu to check if the problem lies with the display panel or internal video processing. (2) Go to Settings > Support > OLED/LED Care > Device Self Care > Picture Test. If lines or blotchy effects show up, it indicates a hardware issue. (3) Also, plug the TV directly into a wall outlet, avoiding surge protectors or power strips, to eliminate electrical fluctuations as a cause of the disturbances. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. We’d like to take a closer look at your experience and explore the next steps available for your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86"lg tele

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good tv...just hope features dont stop working like my older lg tv..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing. I installed on my living room and it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just awesome. The picture quality is good and the size is even better. The sound quality is good also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture. Even received emails with helpful set up tips prior to setting up my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been awesome. We paired it with the LG soundbar w\ surround sound. The quality and price is just unmatched. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely big to feel like you are in a movie theater! Love it !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying an LG product and the best experience easy to program, more neat than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I sugget this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the qulity is good,and clear to see. It is big enought the for people to wathch the movies. the price is reasonable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great purchase at a greay price. I have always been a fan of Lg tvs and this one is no different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I had to buy a wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy open box because they're missing parts. Buy new

    I would recommend this to a friend