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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1387 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 86” Class UQ75 Series LED 4K UHD Smart webOS TV (2022) for its excellent picture quality and user-friendly design. Many appreciate its size, fast refresh rate, modern appearance, and updated features. However, some customers have reported occasional connectivity issues and noted that the brightness may not be optimal in well-lit rooms. Additionally, a few found the TV a bit heavy to install and expressed concerns about the remote control and button layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,387 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    86 inch Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay for the price, we had to add ero a electrical modem so it presented a clearer picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big screen budget champ!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a 80+ inch TV on a budget and this one took the cake! Much brighter representation of colors than my older 74+Vizio. Family and I are very happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 86" we os

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent product, love it. Not so good for dark movies, great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, big screen TV!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great quality picture and amazing delivery by Best Buy! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very owsom experience with Best Buy , i highly recommend it, i know I want to go back shop some more...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, and customer service great also. Everyone was helpful, Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible picture, LEDs are weak, white outline boarder is horrible

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG 86 Class UQ75 Series LED 4K UHD Smart webOS TV (2022). We understand your inquiry regarding the picture quality, including the LEDs and the white outline border.

      We understand that the UQ75 Series TV didn't meet your expectations for picture quality. We would like to look into this further, as issues with the display can often be resolved with picture settings adjustments or a simple Picture Test.
      https://www.bestbuy.com/product/lg-86-class-uq75-series-led-4k-uhd-smart-webos-tv-2022/JJ8VPZRL38https://www.bestbuy.com/product/lg-86-class-uq75-series-led-4k-uhd-smart-webos-tv-2022/JJ8VPZRL38
      Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv not the best sound but for the price it's cool get you a sound bar and u will be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price Excellent price Im happy with My purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase with delivery and set up! We are loving this 86” TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG. My family always use LG tivi for over 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and equipment!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service ! And product ! I would recommend if haven’t yet !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product failed in 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV started with a faint black line on screen. Slowly evovled into lines all over right side of screen. Called Best Buy. Directed to LG. Called LG, directed to Best Buy. Called Best Buy, directed to Geek Squad. Called Geek Squad, directed back to LG. LG said they wouldn't cover screen issues, directed me back to Geek Squad. 1.5 hours on the phone with Geek Squad they scheduled an appointment. Morning of the appointment, Dale the service tech calls and says he's not coming out because under a year its LG's problem. trying to reason with him I've been through this process going on hours now.. he directs me back to Geek Squad. NO higher contact. NO manager support. NO contact at an actual Best Buy. On hold with Geek Squad for another 1/2 hour to be told to call LG. Last product I'll buy at Best Buy. STILL not resolved.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG 86 Class UQ75 Series LED 4K UHD Smart webOS TV. We understand that the back-and-forth communication between the retailer, service provider, and our teams has been incredibly frustrating, and we understand your inquiry.

      We want to assure you that a display failure, such as the lines you are describing, is considered a manufacturing defect and is covered under our one-year limited warranty if the television has no physical damage. We take full responsibility for ensuring this is resolved quickly.
      https://www.bestbuy.com/product/lg-86-class-uq75-series-led-4k-uhd-smart-webos-tv-2022/JJ8VPZRL38
      To stop the confusion and immediately take ownership of your service request, we need to bypass the retail service loop. Please send us a private message on Social Media @LGUSSupport. We will need your TV's serial number and a copy of your purchase receipt to create a new, direct service case with us and ensure a technician is dispatched. We are ready to assist you now.

      —Renzo LG

  • Rated 5 out of 5 stars

    DELIVERY,AND INSTALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE FACT THAT BEST BUY OFFERS DELIVERY, AND INSTALL WERE ALOT OF STORES DON'T.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love LG products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t put my tv up yet but i already have an LG just upgraded from an 70” to 86”..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, programed tv, took the box and and adviced us to save the manuals and stand incase of future changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is just the best in terms of shopping and instant delivery online

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LG technology

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to connect to Apple products and others including Andriod via bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money & it’s larger then life experience it made my mini home theater dream come true , I will recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the LG TV is a decent TV. It’s not the best. It’s OK picture wise . I feel like the Samsung TV shows a better picture.

    No, I would not recommend this to a friend
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