Customer Ratings & Reviews
- Model:
- 86UQ7590PUD
- SKU:
- 6524315
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 86” Class UQ75 Series LED 4K UHD Smart webOS TV (2022) for its excellent picture quality and user-friendly design. Many appreciate its size, fast refresh rate, modern appearance, and updated features. However, some customers have reported occasional connectivity issues and noted that the brightness may not be optimal in well-lit rooms. Additionally, a few found the TV a bit heavy to install and expressed concerns about the remote control and button layout.
This summary was generated by AI based on customer reviews.
100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is the best place to purchase electronic. They are excellent
I would recommend this to a friendDon’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture, LEDs are weak, white outline boarder is horrible
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us regarding your LG 86 Class UQ75 Series LED 4K UHD Smart webOS TV (2022). We understand your inquiry regarding the picture quality, including the LEDs and the white outline border.
We understand that the UQ75 Series TV didn't meet your expectations for picture quality. We would like to look into this further, as issues with the display can often be resolved with picture settings adjustments or a simple Picture Test.
https://www.bestbuy.com/product/lg-86-class-uq75-series-led-4k-uhd-smart-webos-tv-2022/JJ8VPZRL38https://www.bestbuy.com/product/lg-86-class-uq75-series-led-4k-uhd-smart-webos-tv-2022/JJ8VPZRL38
Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Awsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best. GREAT SALES PERSONAL, Nice customer reps
I would recommend this to a friendBest in west
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quick service and help with my products delivered
I would recommend this to a friend- Pros mentioned:Picture quality
remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is fine so far the remote is the worst ever
I would recommend this to a friend Large Clear Display
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display as a monitor for my PC room connection
I would recommend this to a friendProduct failed in 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV started with a faint black line on screen. Slowly evovled into lines all over right side of screen. Called Best Buy. Directed to LG. Called LG, directed to Best Buy. Called Best Buy, directed to Geek Squad. Called Geek Squad, directed back to LG. LG said they wouldn't cover screen issues, directed me back to Geek Squad. 1.5 hours on the phone with Geek Squad they scheduled an appointment. Morning of the appointment, Dale the service tech calls and says he's not coming out because under a year its LG's problem. trying to reason with him I've been through this process going on hours now.. he directs me back to Geek Squad. NO higher contact. NO manager support. NO contact at an actual Best Buy. On hold with Geek Squad for another 1/2 hour to be told to call LG. Last product I'll buy at Best Buy. STILL not resolved.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding your LG 86 Class UQ75 Series LED 4K UHD Smart webOS TV. We understand that the back-and-forth communication between the retailer, service provider, and our teams has been incredibly frustrating, and we understand your inquiry.
We want to assure you that a display failure, such as the lines you are describing, is considered a manufacturing defect and is covered under our one-year limited warranty if the television has no physical damage. We take full responsibility for ensuring this is resolved quickly.
https://www.bestbuy.com/product/lg-86-class-uq75-series-led-4k-uhd-smart-webos-tv-2022/JJ8VPZRL38
To stop the confusion and immediately take ownership of your service request, we need to bypass the retail service loop. Please send us a private message on Social Media @LGUSSupport. We will need your TV's serial number and a copy of your purchase receipt to create a new, direct service case with us and ensure a technician is dispatched. We are ready to assist you now.
—Renzo
- Pros mentioned:Picture quality
A little disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No magic remote only basic, banding was very noticeable but decent picture, returning it to get the nano version.
No, I would not recommend this to a friend Huge Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This huge 86 inch Smart Tv Lg has an amazing resolution and audio.
I would recommend this to a friendFlint Best Buy has Crappy employees
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because that’s how crappy the staff was when I picked up the TV. They are glued with me and mocked me because they thought it wouldn’t fit in a vehicle that it fit perfectly in. The cockiness and rudeness they showed. I’d say they’re lucky they only ran their mouths to my wife. Flint Best Buy is trash all because of their employees
I would recommend this to a friendCustomer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and the TV is good quality
I would recommend this to a friendTv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv great price%%%%%%%#########$=$$$^^^^^^^^^
I would recommend this to a friendVery Satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the purchase and the pickup went smoothly.
I would recommend this to a friendWill shop again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price , good item , good service and free delivery.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. It has beautiful lighting and views from all angles.
I would recommend this to a friendLadyT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying! Makes me feel like I am in the movies while at home.
I would recommend this to a friend- Pros mentioned:Size
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres no sound but great picture quality..and the size is ok
I would recommend this to a friend - Cons mentioned:Connectivity
LG stands for Little Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem TV. We got a lemon!! The sounds stops for about 5 seconds every 2 minutes. Have to many connect to internet dail multiple times with multiple failures to connect and NO service. Super frustrating. Had issues with other lg products as well super upset!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Mike, We're sadden to hear of such a horrific experience. We want the opportunity to make some lemonade instead, with the hopes of changing the bitter taste that was made into a sweeter resolution. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Looks amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly they should charge more for this product!
I would recommend this to a friendLook around
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, only lasted 2 years though, will be looking at another tv
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, KyleB. Thank you for sharing your experience with us. We understand your inquiry regarding your LG 86 Class UQ75 Series LED 4K UHD Smart webOS TV. Your feedback is important, and we would like to assist you further with your unit's performance. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-86-class-uq75-series-led-4k-uhd-smart-webos-tv-2022/JJ8VPZRL38
We appreciate your patience. —Renzo