Customer Ratings & Reviews
- Model:
- 86UQ7590PUD
- SKU:
- 6524315
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 86” Class UQ75 Series LED 4K UHD Smart webOS TV (2022) for its excellent picture quality and user-friendly design. Many appreciate its size, fast refresh rate, modern appearance, and updated features. However, some customers have reported occasional connectivity issues and noted that the brightness may not be optimal in well-lit rooms. Additionally, a few found the TV a bit heavy to install and expressed concerns about the remote control and button layout.
This summary was generated by AI based on customer reviews.
86 tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good deal. Great people in store. They help find what i was looking for.
I would recommend this to a friendScreen unwatchable when powered on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would select NA if it were an option as the television screen when powered was defective with several colored vertical lines to left side of screen and some horizontal blurring in lower part of screen- I cannot attach a value / quality to this television.
No, I would not recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Wish the screen share was a little easier.
I would recommend this to a friendA little less than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple factory resets for various reasons… Close caption likes to regularly be on, even with the setting turned off. Picture is mid-quality. Sound isnt as good as you would think for a large TV. Need to invest in a sound system to get quality sound.
No, I would not recommend this to a friendDo not buy bundles!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No price match if bundle with unnecessary services!
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the price, i dont like some whites that i see
I would recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience using your LG Products/Services. Your feedback is important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport and on Facebook at https://www.facebook.com/LGUSA/ or phone us at (800) 243-0000. Thank you. ~Tanisha
LG 86 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this TV!! Just connected to your Wi-Fi
I would recommend this to a friend- Pros mentioned:Picture quality
Couldn't look past the shadows
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looked fuzzy sounds was good. When you put it on sport you can see shadows on screen or (dirty screen) effect as they called it . Returned it for a samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Can't use GeForce Now on this TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this tv was purchased to play video games on. Turns out that using the app GeForce Now will freeze when loading the video games. When I called Geek Squad (I have the protection and tech service plan) for help, I was transferred to a man in another country who had no idea about playing video games on this tv. Unfortunately, he had no idea what he was talking about. At least I can watch movies on this thing but it's not what was intended. According to my research, there should be no problem using GeForce Now on this tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dawn. Thank you for taking the time to share your experience with us regarding your purchase of the LG TV (86UQ7590PUD) model. We're sorry to hear that you've encountered difficulties using the GeForce Now app for gaming. We aim to provide high-quality products that meet our customer's needs and expectations. You may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For further assistance, please reach out to us on social media at @LGUSSupport. ^Juvy
Lg web os 85 inch tv
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like the operating system web os it was not operator friendly better for older people im a android man myself so i returned it for agoogle tv
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your feedback on the LG 86” Class UQ75 Series LED 4K UHD Smart webOS TV. We apologize if the webOS operating system did not meet your expectations and was not user-friendly for you. We understand that everyone has their preferences when it comes to operating systems, and we appreciate your feedback. If you have any further concerns or need assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding. ^Sam
Tv legs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with the size of the tv but I hate the legs I just don’t think it’s firm enough to hold the size TV. The TV is wobbly with the legs that it has.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for taking the time to leave us feedback. We understand your concerns about the stability of the legs on your LG TV. It's important to feel confident that your TV is securely supported to prevent any accidents or damage. For further inquiries, you can send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to help you. ^Dan
Great size, bad picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size but the picture is rather dark. I'm not sure what the return policy is but, I wish I would've seen it in the store before I purchased it. I would've bought a different one.
No, I would not recommend this to a friendYou get what you pay for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was promising for the price. After setting up and mounting, I realized there was some backlight bleeding already around the edges. I thought I could ignore it but it was driving me crazy, especially at night when it was most visible. After googling I found this was normal for LG LED TVs. The black levels were not very good as well. You get what you pay for. If you want a tv in this price range then go with the TCL lineup. I returned and upgraded to a Samsung Neo 85in and awaiting for it to be delivered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Drew. Thank you so much for making an effort to share your feedback regarding your experience with your LG Smart TV (86UQ7590PUD) model. We appreciate your honest assessment, as it helps us identify improvement areas.
We regret to hear about the inconvenience caused by the backlight bleeding and the subpar black levels you experienced with our TV. We understand how frustrating this can be, especially when watching content in low-light conditions. Please reach out to us on social media @LGUSSupport so we can help you further. We value your patronage and are committed to ensuring your satisfaction. ^Juvy
Ehhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted a 86 inch tv for a while now and we seen this online at a reasonable price. The picture quality isn’t the best and the volume is very low. I wouldn’t recommend.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is horrible super dark . Do not recommend get something better like a Samsung returned after 3 days . don’t waste ur time with this. The best buy associate said yeah better to get a qled samsung of course more $ but worth it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi! Thank you for sharing your concern about your LG Smart TV's picture quality. We appreciate your time in providing us feedback, as it helps us to deliver an effective outcome to issues or concerns that ultimately make life more convenient for our customers and you. If you would like further assistance, please contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ~Rita
Not a Good TV and Best Buy is no help.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system on this TX is not compatible with several apps including DTv Stream. There is really no way to know that until you try to download it. Also, the picture is pretty dark and if a scene is dark or shadowy you lose a lot of what should be visible. To make it worse, due to circumstances of a difficult move we missed the return window by one day and so far, Best Buy is refusing any flexibility and exchanging this for an equivalent TCL that can run the DTv app. I have been a good BB customer and still need to buy about $5000 worth of electronics for my new home. As it stands right now, I'll spend it elsewhere.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your situation with the 86UQ7590PUD TV regarding app compatibility and picture quality. Your feedback is important, and we’d like to assist you further.
For the app compatibility issue, ensure that your TV's firmware is up-to-date as this can sometimes resolve app compatibility problems. You can check for updates in the TV’s settings menu.
Regarding the picture quality, you might want to adjust the picture settings such as brightness, contrast, and backlight to improve visibility in dark scenes.
[LG TV Update] How can I update the TV software (firmware)? - https://www.lg.com/levant_en/support/product-help/CT20158005-20153265672680
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and provide further assistance. We appreciate your patience. —Renzo
NOT GOOD AT ALL!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might be the worst picture I have ever owned, and that’s saying a lot. If its not in full HD (it being programming), then it just looks terrible. I have played with the settings over and over for over a month and It is just not good. I am a life time LG supporter. This may change that. Its just not good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We’re sorry that the product did not meet your overall needs. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.
Farted at the deal should be geek squad hiding the
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For that money. For that much money you would think they would hide the cables in the wall.
I would recommend this to a friend- Cons mentioned:Connectivity
I DESPISE LG!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER buy an LG product EVER again. Ive owned Samsung TVs for forever. My wife liked the price and size, so we bought it. BIG mistake. It absolutely refuses to connect to devices automatically. Wont screen share. Menus are horrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for providing feedback on your experience with the LG Smart TV (86UQ7590PUD) model. We understand that seamless connectivity and user-friendly menus are essential for a positive user experience. Please visit the following links related to connectivity and screen share issues: https://www.lg.com/us/support/help-library/lg-tv-how-to-screen-share-on-your-tv-CT10000018-20150637965681 and https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Nice tv fir the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, but I would never buy new TV from Best Buy ever again. Their customer service is horrible in Natomas CA
I would recommend this to a friend
