Customer Ratings & Reviews
- Model:
- 86UQ7590PUD
- SKU:
- 6524315
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 86” Class UQ75 Series LED 4K UHD Smart webOS TV (2022) for its excellent picture quality and user-friendly design. Many appreciate its size, fast refresh rate, modern appearance, and updated features. However, some customers have reported occasional connectivity issues and noted that the brightness may not be optimal in well-lit rooms. Additionally, a few found the TV a bit heavy to install and expressed concerns about the remote control and button layout.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Lg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t what I expected. Picture quality suck on SD but good on screaming apps
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
- Cons mentioned:Connectivity
Wrong model of tv delivered and hung on my wall.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last week 4/13/23 a delivery and set up was conducted. The 86" tv I purchased is not the tv that was hung on my wall; quite similar but I noticed the difference when I went to hook up my external electronics Sat 4/15. The tv I purchased has more inputs than the one that was delivered.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
- Pros mentioned:Picture quality
The only pro is the size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The edges were discolored which I’ve seen others report. The quality also wasn’t good as it was somewhat blurry. The size of the tv was nice especially for the price but that’s about it. Returned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
My LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as dynamic a picture for 4k. Frankly a little disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to better understand what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
- Cons mentioned:Brightness
Lag and inconsistent blacklight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lag in input 2, 3 and 4 in horrible. The backlighting reveals an inconsistent grid-like back light that is visible always. I have two of these tvs and both display a weird grid backlight.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, KevinP. Thanks for reaching out. Hopefully you were able to get the lagging of your TV fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
AVG Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avg image quality but for the price gets the job done.
No, I would not recommend this to a friendDon’t get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but Only lasted 2 years. Picture already went out and has lines on screen.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lynette. Thank you for reaching out about your LG TV (86UQ7590PUD) model. We understand how important it is for your screen to remain clear and reliable.
As a first step, please try performing a Picture Test by going to Settings > All Settings > Support > Picture Test. This will help determine if the issue is with the TV’s panel or with an external device connection. Also, ensure that all HDMI cables are securely connected and test with a different input source to rule out external factors. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-lines-spots-dots-on-screen--20154768377272. If the issue continues, kindly send us an email at [email protected] so our team can assist you further. ^Juvy
- Cons mentioned:Connectivity
Don’t Buy It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks. Picture is mediocre and it consistently disconnects from wireless. I will never buy another LG product
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sherif. Thank you for sharing your feedback on your LG TV (86UQ7590PUD) model. We understand your concern about encountering significant issues, particularly with picture quality and connectivity. We strive to provide reliable, high-quality products that exceed our customer's needs. To enhance your viewing experience, you may visit the following links: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Remote control
do not buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worthless piece of crap the remote doesn't work and it is due to the tv (impossible to change sound or navigate through menue)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Philippe. Hey there. We're saddened to hear of the outcome that you experienced with your TV and we'd like to take the opportunity to do what we can to get this resolved for you. Please know that your thoughts are important to us, For us to start, we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, include your contact info then we’ll handle this together Thank you. ~Anthony
Exchanged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv a few days ago and it was absolutely horrible. Bleeding and haloing was very prominent to the point where I couldn’t even concentrate on what I was actually watching. I exchanged it for the 86” UT75 version and couldn’t be happier.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG TV (86UQ7590PUD) model didn’t meet your expectations, especially with the issues of bleeding and haloing. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.
We're glad to hear that the 86” UT75 has been a better fit for you. We hope it provides you with the immersive viewing experience you were looking for. Your feedback is valuable, and we’re always striving to improve the quality of our products.
Please send us a private message on social media @LGUSSupport if you have any further questions or need assistance. We appreciate your patience and are here to help. ^Juvy
DO NOT BUY THIS TV!!!!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this piece of junk! Had it for 3:5 months and screen blew out! Finally got it approved after 2.5 months for replacement to find out they are now going to issue credit which will take another 2 weeks!!! Customer service sucks and just lost a customer. Never buying an LG ever again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ronnie. Thank you for sharing your experience with the LG TV (86UQ7590PUD) model. We understand your concern about facing issues with your TV and experiencing delays in getting it resolved. We strive to provide high-quality products and exceptional services to ensure a smooth and seamless experience. Please reach out to us on social media @LGUSSupport. Our team can assist you in expediting the resolution and address any additional concerns you may have. ^Juvy
Avoid LG TV’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only 2 months. No longer powers on, past the Best Buy return date and LG can’t find anyone to repair the tv in my area. Too big to ship anywhere to repair. For $1,000+ tv I expect it to last, but this absolutely is ridiculous! Go with a different brand. Even off brands like Hisense and Vizo have lasted longer than this tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for reaching out. Hopefully you were able to get the repair schedule and your LG - 86” Class UQ75 Series LED 4K UHD Smart webOS TV is fully functional again. But should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Size over quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If hou prefer size over quality thats fine, this may be for you. We ultimately went with the Hisense mini led ULED7 75”. Better quality IMO but smaller size.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG Smart TV (86UQ7590PUD) model. Your feedback is important to us, and we're sorry to hear that the size of the TV did not align with your expectations for quality.
We understand that the balance between size and quality is crucial, and we regret that the 86UQ7590PUD model did not meet your desired standards. Your input helps us to continually improve our products and deliver better experiences for our customers. To obtain more details on your LG product, please visit this link: https://www.lg.com/us/support/product/lg-86UQ7590PUD.AUS. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We value your perspective and hope to have the opportunity to better serve you in the future. ^Juvy
Black screen already. Tv brought less than 6 month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought an 86 inch LG tv October of last year. This tv now is showing a black screen with volume. What makes matters worse. I am still currently paying on this tv. $50 every week.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kevin. Thank you for reaching out to share your experience with the LG TV (86UQ7590PUD) model. We understand how concerning it is to face a black screen while the sound is working, especially as you're still making payments on the unit. We really aim to provide reliable, high-quality products that meet our customers' needs and expectations.
For the black screen issue, why not try a power reset as a first step? Just turn off the TV, unplug it from the wall, wait about 60 seconds, then plug it back in and turn it on. Also, check those HDMI connections to make sure they’re snug and give a different HDMI cable or input a shot if you have one handy. If you need more help, feel free to visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888.
If these steps don’t do the trick, just send us a private message on social media @LGUSSupport. We're here and happy to help you find some solutions. ^Juvy
Not great colors and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality picture display and performance. The resolution seems dull and of low quality for a LED tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We sincerely thank you for taking the time to share your thoughts with us regarding your LG audio device and for helping us recognize how we can improve our product. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. -Cazz
LG 86”-Not happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with purchase. Not happy with the lg interface. Doesn’t support directv stream which is the service I use for television. I doing want to use a streaming stick on a brand new tv. Interface is all over the place. I will more than likely return the television and stick what what I’ve always purchased which is Sony/Samsung.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're genuinely sorry to hear about your dissatisfaction with the LG Smart TV (86UQ7590PUD) model and the challenges you've faced with its interface and compatibility with your preferred service. Your feedback is essential to us, and we appreciate you taking the time to share your experience. We understand the importance of a seamless and user-friendly interface, as well as the compatibility with the services our customers rely on. We regret that the TV did not meet your expectations in this regard. If the lack of Directv Stream support and the interface's performance are significant concerns for you, we respect your decision to return the TV and explore other brands such as Sony or Samsung, which have better met your needs in the past. At LG, we value your satisfaction and apologize for any inconvenience caused by our product not meeting your specific requirements. If you have any other questions or require further assistance, please feel free to send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Color off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is off. Can’t get the color right. It would be a great tv if you can tune in on the color.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG TV (86UQ7590PUD) model.
We understand the importance of having the right color settings on your TV for an optimal viewing experience. Please know this is not the experience we want you to have with our products, as we strive to provide a high-quality and enjoyable viewing experience that meets our customers' expectations. We're here to help you fix this issue. Please visit this link: https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Didn’t like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on it was really bad. I tried messing with the settings and couldn’t get it right.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MrShocka. Thank you for reaching out and for taking the time to share your feedback on the LG Smart TV (86UQ7590PUD) model. We understand that picture quality is an important aspect of a TV, and we apologize for any inconvenience caused. We would like to help you resolve this promptly, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and service. ^Juvy
- Cons mentioned:Brightness
Bad back light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backlights always shows a grid you can see. It is bad for gaming.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We apologize for the inconvenience you have experienced with your LG 86” Class UQ75 Series LED 4K UHD Smart webOS TV (86UQ7590PUD), Adam. The grid-like pattern you are seeing could be a result of the TV's local dimming feature. However, if you think this seems not to look this way, please reach out to us via Facebook or X (Twitter) at @LGUSSupport for further assistance, and we'll figure this out together. `Alice
- Cons mentioned:Brightness
Broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken when i got it. Horrible back lighting is not even strong enough to beat out simple glare
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly-noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. Please contact your retailer as soon as possible so that they can facilitate the exchange for you. ^Jennifer
