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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1387 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 86” Class UQ75 Series LED 4K UHD Smart webOS TV (2022) for its excellent picture quality and user-friendly design. Many appreciate its size, fast refresh rate, modern appearance, and updated features. However, some customers have reported occasional connectivity issues and noted that the brightness may not be optimal in well-lit rooms. Additionally, a few found the TV a bit heavy to install and expressed concerns about the remote control and button layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,387 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality bad graphics sound is ok not really good tv

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Broken TV SCREEN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv was so nice, I love it before I went for it, but it was delivered with a broken screen, I had it delivered to me on January the 12/23, I didn’t open it until I moved on the 2/9/23 and realized the screen was broken, I went to Best Buy and they said they can’t help me, am so frustrated cz I never even turn on the TV..

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We're sorry to hear about your LG TV. You can ask the store where you purchased this item regarding their warranty coverage. If you need assistance with any LG products, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    best tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 86” Class UQ75 Series LED 4K UHD Smart webOS TV (2022) is the ultimate choice for anyone who wants to bring a true cinematic experience into their home. With its massive 86-inch display, stunning 4K clarity, and vibrant colors powered by LG’s advanced AI technology, every movie, game, and show feels more immersive than ever. The easy-to-use webOS platform gives you instant access to all your favorite streaming apps, while its sleek, modern design makes it a statement piece in any room. Whether for family movie nights, sports events, or gaming marathons, this TV delivers big-screen excitement with style and performance you’ll love every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Quality. Do not buy. Reception is very poor. sales person never explained it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG TV (86UQ7590PUD) model. We understand the importance of having a TV with good reception and reliable quality. We strive to provide reliable, high-quality products that meet our 'customers' expectations and satisfaction but have missed the mark this time. Please visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Not Smart

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart features don’t work. I can’t get past the download user agreement screen despite the tv being connected to WiFi. This is a known issue. Do not buy this 1K brick like I did.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette LG

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible!! I had the TV one week already receives error messages.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We apologize for the inconvenience you've experienced with your TV. This is certainly not the experience we want our customers to have. We understand your frustration and would like to help you resolve this issue as quickly as possible.

      Please send us a direct message on Facebook, Instagram, or Twitter using @LGUSSupport. Our social media support team will be able to assist you further and work towards a solution to address the error messages you're encountering. LG

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is trash do not buy! Save your money! I had to get a refund

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for taking the time to share your feedback on the LG TV (86UQ7590PUD) model. We're sorry to hear that it didn't meet your expectations. We aim to offer good products that meet our customers' needs, but we fell short in your case. Your feedback is important as we work on making our products and services better. If you need more help, you can reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Worst buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with manufacturing fault, one side of the screen has 12inches long dark area which you can clearly see all the time. Looks cheap.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly LG

  • Rated 1 out of 5 stars

    Cheaper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like how the image display on dark rooms. Worst black light ever.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review the LG Smart TV (86UQ7590PUD) model. We understand the importance of a high-quality viewing experience, especially in low-light conditions, and we regret that the black light performance did not meet your expectations. Please know we're here to help. Please visit this link related to the issue you've encountered: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 1 out of 5 stars

    Non starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the product, so am unable to rate it in any fashion

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Josi. We appreciate you taking the time to share your feedback on your LG Smart TV (86UQ7590PUD) model. We understand the frustration of not receiving the product as expected, and we apologize for any disappointment or inconvenience caused. This is not the level of service we want our customer to experience. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance and to follow up the delivery concern. If there's anything else we can do to assist you or if you have any further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist and ensure that you have a positive experience with our products and service. ^Juvy LG

  • Rated 1 out of 5 stars

    Low quality pic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality picture. I didn't like the picture

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize for the disappointment with the picture quality of the LED TV. Your feedback is valuable, and we want to ensure you have a satisfactory experience with our products. Please send a private message to @LGUSSupport on Facebook or Twitter with your contact details and TV's model number. Our team will investigate and assist you promptly. Your satisfaction is crucial, and we'll work to address the picture quality concerns. Thank you for bringing this to our attention, and we're committed to improving your viewing experience. —Kai LG

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the quality of the screen, it looks so blurry!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Rude management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at Best Buy very rude and stuck up. Especially the short guy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 86" Class UQ75 Series LED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 1 out of 5 stars

    Tv 86

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive nothing. I’m waiting my TV, but I didn’t receive

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact your local Best Buy for a delivery update on your TV. ^Jennifer LG

  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    My new tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture, Size is very good.great clarity.Good improvement over old one.Easy to use. Great improvement, Reliable brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86 big boy TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to my amazement this turned out to be a great tv. When I first got it I just didn't like the picture quality. But I didn't give up and continued to work thru the menu for picture tuning. I remember a review I watched about turning off the Energy saving mode and how it helped with making adjustments. I truly worked but I was still on the fence if was going to keep it. I had an appt with Geek Squad to come out and help me dial it in. They were very helpful in explaining the features of a lot of the adjustments I could make to clean up the picture the way I wanted to see it. So for those of you that complained about the picture quality go back and turn off the Energy Mode and make adjustments then. I think you'll be surprised on how it cleans up the picture. I'm very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    No regrets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality!! The size is perfect! Don’t think about hurry and go get this tv!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Favorite tv ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is awesome. Great picture and sound. The colors are awesome. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Picture quality

    Rated 5 out of 5 stars

    LG 86

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 86 in tv works wonderful and looks amazing in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv good, Fubo bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome, love it. The Fubo scam was just that, a tremendous scam. Don't fall into the trap of trying that service they will literally steal your money. Btw, Fubo is terrible and way way overpriced. So many better options if you need a service.

    I would recommend this to a friend
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