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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1147 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,147 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sooo big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG TV’s are great, this is my second one. It unfortunately does not come with the magic wand remote but that’s not a big deal as i pair my TV’s with an AppleTV anyway. This TV is so big, it fills the entire space you’re in. The only problem i had was not screwing the legs in quite enough so the TV was leaning back at first but i fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My new tube

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a excellent picture, easy to operate. For the price, absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now how can you not be happy? High quality beautiful, clean popular apps installed 4k e-arc ect, thin and simple to operate. I have multiple tv's this size & brands all of them came from bestbuy, every electronic i buy comes from them. Im never dissapointed, happy everytime with delivery, price, quality, service, everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv!!! The picture and sound quality are amazing. Very easy set up process!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY big with a great picture at CC a great price. The sound is very good compared to other flat screens I’ve had which brings me to a problem. Tried unsuccessfully to hook up my surround sound(Sony receiver & Yamaha speakers). Worked great with my previous 65 “ LG. I cannot get it to work with this unit so for now I am running off factory speakers

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching out to us about your LG TV. We appreciate your kind words about the picture quality and the competitive price. We understand that you are experiencing some difficulties in connecting your surround sound system to the TV. We apologize for the inconvenience this has caused you. Our team at LG is committed to providing excellent customer support, and we would be more than happy to assist you in resolving this issue. To better assist you, we recommend reaching out to our dedicated customer support team through our official social media channels. You can connect with us on Facebook or Twitter by mentioning @LGUSSupport. Our knowledgeable team will be able to guide you through the troubleshooting process and help you get your surround sound system up and running smoothly. ^Dan LG

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV...Great Price...Buy it Now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is exactly what I hoped it would be. Great picture and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and a great price. Have enjoyed many games on our patio since the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! AMAZING COLORS AND CLEAR PICTURES! FEEL LIKE I AM SITTING AT THE HOCKEY GAME!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    LG doesn't support Directv app usage or D box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV but wish I had purchased a Samsung simply because they have the Directv app which I love and use daily. It takes three remotes to watch Directv on LG as they don't support Directv. I have called Directv support numerous times. And they suggest I now buy a Roku and install it to help with Diredtv but I will not be able to use the Direct remote only.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Big boy picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow great picture great price, only challenge is hanging it on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture , apps load fast, needs updated remote with voice though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Wonderful TV at wonderful Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for an excellent price. Beautiful picture with vibrant colors and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Massive and good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very enjoyable picture quality. Finding a good stand was probably the hardest part of this amazing TV it’s heavy so wall mount should be professionally installed and finding a large enough tv stand is a challenge but it’s amazing once setup. I ended up using 2 identical smaller stands set side by side and it takes up the entire wall. Just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display. Loud. Easy to use. Easy to set up. Crystal clear. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great price for a great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so big and bright. Awesome TV for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Quality good sound color bigger than expected but I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    LG 86’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like new tv 86 inch, I recommend for everyone. Imagine is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    86" LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price and picture. Would buy again. Can't go wrong with LG

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV picture and sound are first class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the clearest picture I have ever seen. And the sound from the screen does not even need a sound bar. The detail is refined whether its in regular setting or an HD channel. Best one every bought so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV everyone that comes to my house loves this TV great picture great sound I have only 1 issue with this product it's not as steady as I would like it to be other than that this TV is perfect

    I would recommend this to a friend