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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1147 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,147 reviews
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    LOVE THE QUALITY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv soo much . The kids love to play games on it and it’s perfect for family movie night . I thank Best Buy for letting us see it in person at the store to experience it before buying. Great choice and will definitely be buying another for my room!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 86" TV has been up for about a week, the guys from BB who hung it were awesome. We are streaming with almost zero lag. Not like the other brand we bought. This LG has awesome detail picture right out of the box with no adjustment. This is a great TV and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Reasonable for The Price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a very large TV is appealing, but be ware. As great as the viewing experience may be, It has possibly the worst user experience I have ever used. Slow, laggy, and just overall not a fun time to use. However, if you're willing to sacrifice on the user experience you'll be delighted with great picture quality and a HUGE display. So, ultimately it comes down to what you're looking for in a TV, and personal preference as always.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! My husband is the research KING! When we saw this at such a great price, we couldn't resist. All our kids love our upgrades as it trickles down to them - with our old TV's which are never even that old! Love the LG products, never disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a great price and picture is clear. Remote does not work well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV HUGE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge and very great quality, I have enjoyed it so much watching movies and binge watching shows. Family time is great when watching a movie on the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Profitbanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big view of movies to watch right in the livingroom on the wall like a movie theater and so fun to view all kinds of movies with clear images. It’s so clear that I never thought it’s possible and with this, I recommend to friends and financial market traders

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    All I Need Is One Mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv in store… purchasing went great. Only con about the product is the remote, it lacks the mic function & scrolling. Which slows usability down… the mic allowed for less typing and easy searching in apps and with the tv overall. The older model previously to this one has this function on the remote and also a scrolling button (similar to a computer mouse)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv 98”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price, great picture easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv size

    Rated 4 out of 5 stars

    86 in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the value. I recommend to get this tv because of the size and value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is ok the sound and remote both suck! Picture looks decent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 65" to this bad boy! It fits great in our huge room. It was a bit heavier than I expected, but with help, we got it up, no problem. The quality of the picture and color are fantastic. So much better than the Vizio than we had before.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    great budget Tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tour the money and all the options it’s a great buy, it’s a big tv and works great. A soundbar is a must and the voice assist while setting it up needs to be turned off . If you buy this you will understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 86" for an excellent Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second 86" LG that I have purchased for my home. These are great entry-level units adequate for streaming your favorite content across different platforms. Great color - refresh rate and overall usability. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG - 86" Awesome Size. Awesome Picture!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG - 86 is a beauty on the wall. With its awesome size and incredible 4k picture you won't be disappointed. Pictures does not give it justice. For the price you should purchase one and see the true quality and beauty for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great price. I used to insisted Samsung. But this time due to the irresistible price, I try LG. Almost a month already, the tv has no problem, easy to operate with colorful and great resolution performance. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 4 out of 5 stars

    Big screen perfect for gaming and movies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for tge price … we spent hours gaming and watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BETTER THAN SAMSUNG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv . I have 3 Samsung tv on my house and this is my first LG .I wish I had started with LG . All my new tv for sure will be LG.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Only thing is you need a sound bar or surround sound system, but this is with any tv. Overall great tv for the size and price. And Best Buy employees were great helping load it up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Oddly enough I'm not a fan of 4k. Everything looked like i was watching a real time play but my son changed done settings and instant movie theater. I hate the sound however, and only watch it with surround sound on.

    I would recommend this to a friend