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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1147 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,147 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great customer service, good help loading it into my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall, good brightness, and good apps and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. i like and enjoy it the TV. Thanks for the offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tvffffffffffffxxxxxxdfxdddddddffffffffffffffff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Ours had went out so went to best buy and purchased our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Television I got it for my Father and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the TV hasn't been installed yet, the price was terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and delivery was on time and very professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery & installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and installation service performed by the geek team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works fine but does go slow when searching. No issue with it watching movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cheap price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for PS5, Switch, and TV games. Good quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 inch lg tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awe tv , the sound an picture are amazing, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv my gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it❤️❤️❤️❤️❤️ ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Usually do TCL but I’m thinking I like LG better now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the item a lot and i dont have any complain about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Null

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done for me and definitely will tell my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good so far. the TV stand just got put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not review. Sent it back. My wife wanted something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Got good deal and very nice product for the amount.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    86LG TV the delivery guy .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One delivery guy was nice and willing to help me out but the second one was trude didn't even try to bring my TV thru another door. I have even a basement door too. Butthis guy was negative with my suggestions. My Tv was left outside the door. 6months pregnant and my 15yrs old daughter decided to bring it inside. Am so disappointed with your delivery services please try to educate them. . . The Tv is great and working.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for sharing your experience with us. I'm sorry to hear about your disappointing experience with our delivery service. It's important to us that our customers receive excellent service and helpful assistance during the delivery process, so I apologize for the behavior of the second delivery person not meeting your expectations.

      We appreciate your feedback regarding the positive interaction with the first delivery person and will address the concerns you raised about the second delivery person's attitude and lack of willingness to accommodate your suggestions. It's unacceptable that you felt unsupported and that your TV was left outside the door, especially considering your circumstances as a pregnant customer with a teenage daughter.

      I'm glad to hear that your TV is working well and that you are satisfied with the product itself. I will ensure that your feedback is shared with the relevant teams at LG to improve our delivery services and provide better training to our delivery personnel to ensure that all customers receive the assistance and respect they deserve. Your feedback is valuable, and we will work to address these issues and prevent similar incidents in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG