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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1147 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,147 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . . . . . X . . X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg 86"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good , hopefully will last as long as the one had to before .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the picture quality should have been better but it's a ok TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not waste more than $.01 on this piece of junk.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine the slowest processor in this history of technology. Brutal experience. I’ve been an LG loyalist for 10 years. I have. Sony TV sitting next to this TV. The Sony performs as you’d expect, click and it does what it is supposed to do. This LG is near worthless. So so so slow after a click. Sometimes it takes >2 minutes until the TV reacts. The last 20 TVs that I’ve bought, have been LG until this one, which pushed me to Sony. Do not buy this TV unless you have the patience of a sloth. If I good give this TV a zero, that would be higher than it deserves.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average at best. Picture was not as expected. Not bad, just not Blown away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound should be louder than but i like the tv so far only had it two weeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but I don’t know until we install it on a new house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv but sometimes the quality isnt really what you wouldve expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolution not that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 LG 86"- The resolution does not meet my expectation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but if u don't have good wi-fi it is not the best quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price . I think it’s a little blurry watching sprts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price,everything works like it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came and delivered. Thier delivery team did great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up with internet. Couldn’t agree to terms because I couldn’t connect to the internet. Had to use my phone hotspot to connect then only after I did. That and called LG with them walking me through it I was able to connect and finish setup. Good tv overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv being an 86inch is nice but the picture quality isn’t great at all. The pixels aren’t emitting much color during darker scenes and the with the brightness and backlight up still doesn’t help. So overall great TV but low quality picture. You get what you pay for indeed!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and big but not highest wuality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for its price but its quality not like newer tv’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in helping me answer all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But dont have a voice control. Everything is great audio

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate, Remote control

    Rated 1 out of 5 stars

    Returning this tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible remote very unresponsive. 60hz display. Was sold the wrong tv the 120hz is the same price.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We want to thank you for taking this time to communicate with us about your experience, and it's sad to hear that you have experienced issues with your remote for the LG 86” Class UR7800 Series LED 4K UHD Smart WebOS TV, model 86UR7800PUA. We would like to assure you that we take our customers' feedback seriously and will use it to improve our products and services. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we would be happy to help you out. ^Danee LG

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand allows it to lean backwards at the top.,

    I would recommend this to a friend