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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1147 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,147 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It’s ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and colors but it’s a little slow to scroll through the apps and options

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. I’ve always been partial to lgs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For not seeing this in person and ordering online im pretty satisfied with the whole outcome of my tv and the price it was at for this size on the tv. Fit perfectly fine on my entertainment center didnt have to buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV, best buy had a great price. The only thing that we noticed is you have to turn it up pretty high for better sound, we added a surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4k 86"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. I scheduled an online pick up and it was there waiting for me at the scheduled time. Everything works great, great tv for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 in lg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works as designed no issues. Was delivered to the stire and set for me to pick up super quick. I highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86” LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent online customer service, product ready when we arrived, but Best Buy would not help strap this huge TV to the truck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Theator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was helpful, but could have explained about the TV s little more slowly in layman's terms. At my age (79) more explanation really helps. Thanks Best Buy for a great deal and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this giant tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge - and awesome tv, the resolution is incredible and we love watching movies on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86” LG UHD TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new TV! I love watching all sports in UHD these days. I’m never going back !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My really nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been waiting to get this type of tv for a long time and I really glad I have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase! Definitely get it if you’re on the fence about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV this one of the biggest TV in our house and Krista Clay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and customer service. Looking forward to future business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this tv and is a must have for movies, gaming anf sports love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really wanna win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool youbshould try it too. When you try it you will win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV. I love LG and this TV definetly did not dissapoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at delivery! And tv Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sdkjvcbA>KSDJCBkjsDCB>k:jDCBN>:kjzDCBN:>kSJDCB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price , on time, good stuff. Buy it, you will like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a couple of LG TV's and never disappointed.

    I would recommend this to a friend