Customer Ratings & Reviews
- Model:
- 86UR7800PUA
- SKU:
- 6553099
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.
This summary was generated by AI based on customer reviews.
Love this 86; inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is has such a greasy view I love it . So much
I would recommend this to a friendHappy man
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Great investment. I wish I had done it soon.
I would recommend this to a friend- Cons mentioned:Refresh rate
60HZ refresh rate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.60HZ refresh rate on a TV in 2023 is simply unacceptable. Don't bother unless you want to use this as a digital picture frame.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for taking the time to share your feedback. It's valuable for usto hear what features and specifications are important to customers.
We understand your frustration with the 60Hz refresh rate on the UR7800 TV. In today's market, higher refresh rates have become more common, offering smoother motion and a better viewing experience, especially for fast-paced content like sports or action movies. While the UR7800 may not have the highest refresh rate available, please note that there are other factors to consider when evaluating a TV's overall performance and picture quality. Resolution, color accuracy, contrast ratio, and other features can also contribute to the viewing experience.
If you prioritize a higher refresh rate, you may want to explore other TV models that offer a higher refresh rate, such as 120Hz or even 240Hz. These higher refresh rates can provide smoother motion and reduce motion blur. If you have any specific concerns or need further assistance, please don't hesitate to contact us. Reach us out on Facebook or Twitter through @LGUSSupport. ~Bridge
- Cons mentioned:Refresh rate
Lg tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't a very good tv refresh rete was to slow for a tv this big, the picture got blurry at times. Would not recommend I actually returned the tv and got an 85 inch sony
No, I would not recommend this to a friend No espn app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does not come with espn app. Seems like a great tv but this review is just for espn app not being available.
No, I would not recommend this to a friendTwo years old and already stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Led backlights turned blue in two years. I had to buy a replacement last week. I bought a samsung for a little more than what they have these on sale for, and i think its a little nicer.
No, I would not recommend this to a friendDo Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A month in a half in and dying pixels already. You get what you pay for.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AlbertoR. Thank you for taking the time to review the LG Smart TV (86UR7800PUA) model. We appreciate your feedback, and we sincerely apologize for the inconvenience you have experienced with the dying pixels.
At LG, we strive to provide high-quality products that meet our customers' expectations. We understand how frustrating it can be to encounter technical issues with your TV, especially so soon after purchasing it. We would like to assist you further in resolving this matter. Please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen-CT10000018-20150933240306. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy