Customer Ratings & Reviews
- Model:
- 86UR7800PUA
- SKU:
- 6553099
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.
This summary was generated by AI based on customer reviews.
Resolution not that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 LG 86"- The resolution does not meet my expectation.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price . I think it’s a little blurry watching sprts
I would recommend this to a friendTV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv for the price,everything works like it should
I would recommend this to a friendGood not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up with internet. Couldn’t agree to terms because I couldn’t connect to the internet. Had to use my phone hotspot to connect then only after I did. That and called LG with them walking me through it I was able to connect and finish setup. Good tv overall
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy came and delivered. Thier delivery team did great.
I would recommend this to a friendGood tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but if u don't have good wi-fi it is not the best quality
I would recommend this to a friendNice and big but not highest wuality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for its price but its quality not like newer tv’s
I would recommend this to a friendMy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv being an 86inch is nice but the picture quality isn’t great at all. The pixels aren’t emitting much color during darker scenes and the with the brightness and backlight up still doesn’t help. So overall great TV but low quality picture. You get what you pay for indeed!
No, I would not recommend this to a friendGOOD TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But dont have a voice control. Everything is great audio
I would recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful in helping me answer all my questions
I would recommend this to a friendNot bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand allows it to lean backwards at the top.,
I would recommend this to a friend- Cons mentioned:Refresh rate, Remote control
Returning this tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible remote very unresponsive. 60hz display. Was sold the wrong tv the 120hz is the same price.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We want to thank you for taking this time to communicate with us about your experience, and it's sad to hear that you have experienced issues with your remote for the LG 86” Class UR7800 Series LED 4K UHD Smart WebOS TV, model 86UR7800PUA. We would like to assure you that we take our customers' feedback seriously and will use it to improve our products and services. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we would be happy to help you out. ^Danee
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV just wish it had the magic remote and HDMI 2.1
I would recommend this to a friendNice TV takes time the setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV all around just take time to update set ups.
I would recommend this to a friendNeed exterior speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great! Sound was tinny. Bought speakers!
I would recommend this to a friendScreen went black after 19 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen went black after 19 months of owning it. I have tvs in my house that I’ve had for 9 years so I am extremely disappointed in this TV. The estimate to fix is close to $300. Will never buy an LG tv again
No, I would not recommend this to a friendLove the tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ahahhahahahahahahaahhaahahahahahahhaahahhahahahahaha
I would recommend this to a friend- Cons mentioned:Processor speed
TV processor slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv doesn’t load fast. The processor is very slow
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG TV (86UR7800PUA) model. We understand that a slow processor can impact the overall user experience. We strive to provide our customers with high-quality products that meet their expectations, and unfortunately, we fell short in this regard. We would appreciate more details about the specific issues you encountered with the TV's processor to assist you better. This will help us understand the problem better and provide you with the appropriate solution or guidance. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Just average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of the pictures aren’t that great. Usually, I purchase Samsung products. I’m going back!
No, I would not recommend this to a friendLG SUCKS and disappointed in best buy im done
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 65 year old brother Every HDMI connecions on thiw tv all of the sudden stopped working ! I tried everything through tech support. He borrowed a truck and a neighbor to load it up to take it back 40 miles to a Best buy. Then Best refuses to help him telling him to go home and call LG cause it was under warranty with them. Just gave him the phone number. We are members of the $200 a year total tech what ever. I thought this would cover it???? Why Am I paying $200 a year for protection if you are sending my 65 year old bother home with a tv he cant even lift alone that doesnt work. And telling him to call LG for a warrenty when I paid one though YOU!!! I will be canceling my policy and so will all my family members. You get a year wiht all brands almost if thats the case. I also wont buy another LG product. I have called them 5 TIMES and they hang up on you half way through the call. They aint tryin to help. They let you think they are helping then hang up so you have to cal back to sit for 20 mins to talk to someone. The live chat did the same thing !!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with LG TV (86UR7800PUA) model. We're sorry to hear about the issues you and your brother faced with the unit and customer service at Best Buy. We aim to offer great products and top-notch customer service for a smooth experience. We want to make things right for you and your brother. Please reach out to us on social media at @LGUSSupport. We look forward to helping you and regaining your trust in our products and services. ^Juvy