Customer Ratings & Reviews
- Model:
- BP50NB40
- SKU:
- 9243009
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 8x External USB 2.0 Blu-ray Disc Double-Layer DVD±RW/CD-RW Disc Rewriter for its ease of use, Blu-ray capabilities, and excellent performance in reading and writing discs. The product is also praised for its light and portable size, good speed, and compatibility across operating systems. However, some customers have expressed concerns about the included software and the noise level during operation. Overall, the product is well-received for its features and reasonable price.
This summary was generated by AI based on customer reviews.
external dvd burner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased unit - defective, would not close the burn - returned it and went with a different brand I've had LG products before and think very highly of their line of electronics, so this must be a rare situation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Works great for about a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased two of these players, each lasted about one year before failing to read disks.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Requires 2 USB ports that are right next to each other which I don't have. Mine aren't next to each other. Not even the box is clear as to needing the 2 USB ports. I will be returning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says the drive is for MAC but there is no driver provided for mac. It does not work with most of the TVs
No, I would not recommend this to a frienddifficult to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.improve setup and ease of use. not easy to install operations disk
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you are in need of guidance with using your disc drive, give our computer specialists a call at 800-243-0000. ^CP
not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a slow performer, also it is not compatible with blu ray movies, this is a hurry up and wait type of product. not well executed. the tray is hard to open and becuase this this is so light you have to hold it while trying to install a disc.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
It’s don’t play blueray
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s works ok but it has it issues and I wouldn’t buy it again
No, I would not recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told me it's just a plug and download, wasn't so went through a very hard time to get just the download menu, then I come to find out the boy-ray isn't installed you have to pay for another program in order to see blu-ray movies...I wouldn't recommend anyone to by this product it's a waste of money and it doesn't even play right.
No, I would not recommend this to a friendWon't work for Bluray for my Notebook.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the HP X360 Convertible & only have 2 usb ports. One is USB 2.0, and the other is USB 3.0. I have a notebook, and only have 2 usb ports. I was told by the representatives that helped me with my purchases at Best Buy that it would work great. I don't know if they understood that what I have only has two USB ports.
I would recommend this to a friendBrand response from LGAnswers
Posted .We apologize you were unable to get the BP50NB40 to work with your notebook. If you need assistance a computer specialist is available at 800-243-0000. ^CP
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Drive is great but you can get the same results with less expensive brand.
No, I would not recommend this to a friendDoes not play Blu-ray
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does Not play Blu-ray as advertised. Tried to return it but was too late. Returned to LG but still did not play Blu-ray. I had given up on LG players.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for your review. Please feel free to leave your feedback regarding this product here: https://www.lg.com/us/support/contact. ^Chris
Couldn't make it work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't make a single blu-ray disc load and play. Too many "protective codes." Tried a number of web based recommendations - none worked. Took it back to BB and bought a standard optical RW disk drive. So when I want to play a BR disk - I'll just use my TV's connected device. Return policy at BB is great.
No, I would not recommend this to a friendHorrible blueray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it not worth it the terrible functioning
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry you feel that way. If you need assistance with using your disc drive, you can give our computer specialists a call at 800-243-0000. ^CP
Do not buy from LG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy anything from LG, I plugged my product up to my computer, and it didn’t even read the disk. Can’t even begin to use it, avoid LG!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG, we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport. Thank You! `Jai.
Loud and slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and slow. Returned it! Wouldn't recommend to anyone
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you were having issues with this drive! I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
did not last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for about a Month. Comes with a 1-year warranty but LG won't honor it. Better off getting any other external drive
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for reaching out to us and sharing your experience with the external Blu- ray Disc you purchased. We apologize for any inconvenience caused by the drive only working for a month and the difficulty you encountered in getting the warranty honored by LG. We understand how frustrating this situation can be. We value your satisfaction as our customer and want to regain your trust in our brand. If you are open to it, we would like to offer you an alternative solution to ensure that you have a reliable external drive that meets your needs. Please send us a direct message with your contact information through Facebook or X (Twitter) at @LGUSSupport. We are here to assist you in any way we can.^Con
Outrageously flawed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOTHING in the description mentions the idiot USB power scheme that forces you to use up TWO slots and doesn't even provide a long enough cord to plug the second one in!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted for 4 months And then died I would not buy another one
No, I would not recommend this to a friendGood Rewriter while working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped reading and writing DVDs after warranty time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear you experienced this issue with external drive you purchased. This is definitely not what we expect from our products. So that we can assist you further, please reach out to our computer specialist at 1-800-243-0000. ^EJ
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good DVDs but the software does not work for Mac so no Blu-ray DVDs
No, I would not recommend this to a friend