Customer Ratings & Reviews
- Model:
- BP50NB40
- SKU:
- 9243009
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 8x External USB 2.0 Blu-ray Disc Double-Layer DVD±RW/CD-RW Disc Rewriter for its ease of use, Blu-ray capabilities, and excellent performance in reading and writing discs. The product is also praised for its light and portable size, good speed, and compatibility across operating systems. However, some customers have expressed concerns about the included software and the noise level during operation. Overall, the product is well-received for its features and reasonable price.
This summary was generated by AI based on customer reviews.
Never work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning it would be difficult to get running and after about 3 discs it started stalling and finally scratching discs. Worst part it’s only returnable for 15 days Very poor support
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having an issue with your disc drive. We would be happy to look into this further for you. Please give our computer specialists a call at 800-243-0000. ^CP
Returned drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried 2 LG models and neither worked on my Asus laptop purchased Dec. 2016. I returned one and bought a Pioneer optical drive which I love! I love Best Buy but I can't recommend the LG! Google before you buy and review!
No, I would not recommend this to a friendIt's not worth it unless you are in a pinch.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too pricey for what you get. There is a lack of options for other products
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate your feedback regarding the pricing and product options available. We understand your concerns and value your input. At LG, we continuously strive to offer a range of products at various price points to cater to different needs and budgets. We appreciate your support and encourage you to explore our diverse product lineup to find the best fit for you. If you have any specific product requests or further feedback, please reach out us on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy tech said this would work with a Mac Air Book. He said to just plug and play. Not true. We could not get it to work with our new Mac Air Book, even after downloading a program recommended on the product box.
No, I would not recommend this to a friendDoesn't work on an Apple Mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to use this to stream my blu ray movies to an apple tv in the bedroom, but it won't play the blu ray discs. I tried 2 different software applications and I get the same results. Going to return it - ugh!
No, I would not recommend this to a frienddid not play any blue ray DVD's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this to play some of my fav blue ray DVD's and it did not work gave me a bunch of warnings about copyright infringements and a host of other problems don't know why ?_? so had to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback! If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Wal-Mart brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like something you would get out of a cracker jacks box. It's cheaply made , it's light, so if you move at all it jumps tracks. It's is something I would expect to get at Wal-Mart, not best buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize you are unhappy with your drive. If you're in need of some guidance with using your drive, please give a computer specialist a call by calling 800-243-0000 so they can help out. ^CP
Make sure you have two close empty USB 3 ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheap. Doesnt work with my chrome book due to the need for double empty USB ports right next to each other. Returning this today
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this because I couldn't find the one I purchased several years ago. Tried it on both IOS and Windows. Did not work, period. Would not recommend this product. Asthedically speaking, it looks great.
No, I would not recommend this to a friendDo not buy this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible drive. Would not function on the laptop. I tried running separate power to the second USB plug. Still no good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
WILL NOT PLAY THE NEW STAR WARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STILL TRYING TO FIGURE IT OUT. WONDERING WHY MY OTHER BLU-RAYS PLAY BUT NOT THE NEW STAR WARS. LAME! I DOWNLOADED THE FREE UPDATE BUT I'M NOT GOING TO PAY 30 BUCKS FOR THIS OTHER UPDATE THAT HAS THINGS I DON'T WANT.
No, I would not recommend this to a friendCouldn’t get it to work with my surface pro 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop would not recognize/open the device. I took it back twice for help, the staff were very nice but unable to get it to work either. It might be a good product but I never got it to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would love to have a computer specialist look into this. Please give us a call at 800-243-0000. ^CP
trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i dont whats wrong with this burner wont work at all im taking back asap trash wont buy again looks used
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Blu-ray
Great External DVD and Blu-ray Writer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this mostly with a desktop Dell XPS 8300 i7 processor running Win 10 Pro that did not come with a blu-ray burner and a Microsoft Surface Pro (first generation) that does not come with a built-in DVD / blu-ray drive at all also now running Win 10 Pro. I have also used it to install Windows on laptops with broken drives and more. It really has come in handy. Note that this external LG DVD / blu-ray drive does require two USB ports. With the Surface Pro, I just use a Belkin USB 3.0 3-Port Hub with Gigabit Ethernet Adapter, Model B2B128, that was also purchased locally at Best Buy. This is not a slot drive, but a has a tray that comes out when a button is pressed on the front. This drive comes with older versions of Cyberlink's Power2Go, PowerDVD, PowerProducer (I prefer PowerDirector), and MediaShow. You can use these versions to upgrade to the newer version of software for less. I have used other video editing and burning software, and Cyberlink is my software of choice right now for these purposes, and I have other Cyberlink software too. PowerDVD is great for watching movies. Power2Go is great for utility type disc tasks and social media backup including preserving special memories others share online, which you can now burn to DVD or blu-ray. If you are wanting a portable DVD *and* blu-ray writer that is compatible with Windows and MAC, then take a look at this one.
I would recommend this to a friend Sold a bad bill of goods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales rep said it'd work on Mac. Not! LG said no. Rep should have better product knowledge. Now I have an expensive paperweight, unless I want to pay for software I was told by best buy rep I wouldn't need.
No, I would not recommend this to a friendWas not needed after all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new chrome book was not reading the functions. So I did have to return this. This was recommended to me by my friend so I know it’s a great device.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Ticked Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with my computer like I was told by the associate that it would. So I bought something I can't use!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an external Blue ray dvd player to connect to my laptop. This product only writes, it does not play blue ray dvds. I returned it and bought a blue ray from another online retailer.
No, I would not recommend this to a friendDifficult to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For Me this was a waste of money. I could not get it to work with either of my computers
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that you are having issues with your unit. Please contact our Customer Support via direct message at Facebook and Twitter so we could assist you.^Venette
Lasted 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for 13 months and no longer can read DVD’s or BlueRay’s. Bummer. I figured a name brand and more money would be better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette