Customer Ratings & Reviews
- Model:
- BP50NB40
- SKU:
- 9243009
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ease of use, Blu-ray functionality, compact size, and compatibility of the 8x External USB 2.0 Blu-ray Disc Double-Layer DVD±RW/CD-RW Disc Rewriter. Many appreciate its performance and the affordable price point. However, some users have expressed concerns regarding the included software and the noise level during operation. The positive feedback on ease of use and Blu-ray playback outweighs the negative comments on software and noise.
This summary was generated by AI based on customer reviews.
Will not play Blue Ray media as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not play Blue Ray media as advertised. Have it on a i7 64 bit windows 10 box with 16GB ram.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad drive!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu-ray drive lasted less than 3 months with very limited use. It just stopped working completely!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see that you are having trouble using your disc drive. So we can look into this issue, we ask that you contact our computer specialists at 800-243-0000. The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
i would never buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not friendly user. I having it so hard to read my new programs and its so complicated.
No, I would not recommend this to a frienddoesnt play right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not play on my laptop, to play blu-ray movies
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this once worked for a while and quit, bought again not working well guess it won't last again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you are experiencing these issues with the Blu-ray player you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
does not work windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it does not run in windows 10 its imposible to install took to to back to the store for help and they did not help
No, I would not recommend this to a friendDoesn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't work with my Surface Book 2. Drivers apparently need to be updated. Useless accessory.
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are unsatisfied with your LG product. If you need any assistance, you can contact us directly via Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000. ^KH
Didn't really support mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says on the box Mac and Pc compatible......had software disk for PC but nothing for Mac......bummed me out totally
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Burner speed is awful with a plain DVD, let alone a blue ray. Defiantly should have got the super drive instead
No, I would not recommend this to a friendwhy bother
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no way. sucks big time. problems installing it and running it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Software is treble.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software that comes with the unit is treble. NO Blu-ray movies playable. I would look for a better unit.
No, I would not recommend this to a friendDidn't work for what I needed it for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to connect this to my surface RT. Turns out it will not work with the surface. So I returned the product.
No, I would not recommend this to a friendIt didn't read my disc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after getting one for my son when he went away to school. I just got a bad one, I guess.
I would recommend this to a friendNot a great blue - ray player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to play Blue-ray only dvd , had to return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
broken right out of the box.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB socket was loose and rattling around in the case right out of the box
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good. We hate to see the disc drive you received was damaged. You can find information regarding Best Buy's Return and Exchange promise here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
can't use with levono yoga 720 computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get devise to work with the computer even with help from the best buy geek squad
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We do hate to see this. For any assistance, please reach out to our Computer Product Specialists for assistance with your Blu-ray drive.
Doesn’t work with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.USB connection does not work with my computer like the Sales person said it would
No, I would not recommend this to a frienddoes not work on my lap-top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get it to load on my HP Envy Notebook. want to return it and trade for one that works.
No, I would not recommend this to a friendslow read and burn.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The read and burn capabilities are that of a floppy disk, will be replaced at next convenience.
No, I would not recommend this to a friendDidn't work had to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After burning the Blu-ray disc I replayed it and it did not play all the way through
No, I would not recommend this to a friend