Customer Ratings & Reviews
- Model:
- BP50NB40
- SKU:
- 9243009
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 8x External USB 2.0 Blu-ray Disc Double-Layer DVD±RW/CD-RW Disc Rewriter for its ease of use, Blu-ray capabilities, and excellent performance in reading and writing discs. The product is also praised for its light and portable size, good speed, and compatibility across operating systems. However, some customers have expressed concerns about the included software and the noise level during operation. Overall, the product is well-received for its features and reasonable price.
This summary was generated by AI based on customer reviews.
must buy the dvd drive separately.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DVD drives used to be included in laptops. Not DVD drives are an additional purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Overall performance
Great little drive but setup could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drive because my new laptop (and most laptops these days) does not have an optical drive. I researched and saw this was comopatible with Windows10 and could read CDs, DVDs and BluRay. Getting it set up to play back DVDs and BluRay was a bit of a challenge and the error kept referring to Microsoft Visual C++ and advised to contact Microsoft. I called Microsoft and they pointed the finger at LG and were actually quite useless. I contacted LG and they referred me back to Microsoft...sigh. After various google and forum searches, I figured out the problem on my own and downloaded was needed/missing. Now, I was able to install Office and play back all sorts of things. It works wonderfully and I may be getting another one for my daughter who is going away to college. It is a bit pricey in my opinion but it seems there are not many options especially for Windows10 laptops without an optical drive. Many optical drives are not comopatible or upgradeable to work with Windows10. Overall, I like this drive but wish setup had been easier.
I would recommend this to a friend Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used just a few times. Wish I had purchased the extended coverage. Only used a few times when traveling and quit working
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Tina, thank you for your feedback it is very important to us. I hate to hear that after only a few uses the Disc Rewriter quit working. I can definitely understand how frustrating this situation may be for you especially without purchasing the extended coverage. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
LG External USB DVD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a real pain, I still have not figured out how to watch a movie on it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Will not play Blue Ray media as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not play Blue Ray media as advertised. Have it on a i7 64 bit windows 10 box with 16GB ram.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Cable not included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can´t use it because the 2 USB port cable is not included.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Played for 3 DVDs and failed. Complete Sh^t.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Bad drive!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu-ray drive lasted less than 3 months with very limited use. It just stopped working completely!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see that you are having trouble using your disc drive. So we can look into this issue, we ask that you contact our computer specialists at 800-243-0000. The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
i would never buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not friendly user. I having it so hard to read my new programs and its so complicated.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance, Size
Worked fine for a while
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This drive worked well for me for a couple of years - it's slim, easy to plug in, perfectly serviceable ... But as I write this, it is no longer capable of playing commercial Blu-Ray discs - the main purpose for which I bought it - because apparently the decryption certificate has been invalidated. If you want to watch movies or TV shows, DO NOT BUY THIS MODEL! But if you're just looking to burn your own discs, it should probably be fine.
No, I would not recommend this to a friend not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this once worked for a while and quit, bought again not working well guess it won't last again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you are experiencing these issues with the Blu-ray player you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
does not work windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it does not run in windows 10 its imposible to install took to to back to the store for help and they did not help
No, I would not recommend this to a frienddoesnt play right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not play on my laptop, to play blu-ray movies
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Doesn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't work with my Surface Book 2. Drivers apparently need to be updated. Useless accessory.
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are unsatisfied with your LG product. If you need any assistance, you can contact us directly via Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000. ^KH
Didn't really support mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says on the box Mac and Pc compatible......had software disk for PC but nothing for Mac......bummed me out totally
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Burner speed is awful with a plain DVD, let alone a blue ray. Defiantly should have got the super drive instead
No, I would not recommend this to a friendDidn't work for what I needed it for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to connect this to my surface RT. Turns out it will not work with the surface. So I returned the product.
No, I would not recommend this to a friendSoftware is treble.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software that comes with the unit is treble. NO Blu-ray movies playable. I would look for a better unit.
No, I would not recommend this to a friendIt didn't read my disc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after getting one for my son when he went away to school. I just got a bad one, I guess.
I would recommend this to a friendwhy bother
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no way. sucks big time. problems installing it and running it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette