Customer Ratings & Reviews

I got this back on July 5 2017 and had used it for several computers and watching movies. Loved it. and on a USB 3.X connection, only the data connector was needed unlike USB 2 ports needing both to get the power needed. I liked the portability until I went to pack it this last time and the USB socket inside broke right off, stuck on the cable. I can see some of the copper trace on the solder points showing it was not just bad soldering. Went online to see if I could get it fixed by LG and found that it only has a 90 day warranty. It is now Nov 25 of the same year. Making it out of warranty. Didn't apply any extra pressure on the jack to try and remove the cable. I have had other connections last years. I have been doing IT work since Windows 3.1 so I have had experience with all sorts of connectors.

Bought it to use with a Surface Pro 3. Works great. Nice and portable.

This product was very useful and easy to install. Way better than my computers original drive.

It works just like I expected it to. Plug it in and have an external drive. No fuss.

My latest computer does not include an optical drive, and I rarely need one. However, there are times that I want to install older software I only have on disk. This drive works wonderfully when needed and doesn't add weight to my computer when it isn't needed.

It is easy to set up and start using right away. I also like the slim design.

I bought this a few weeks ago. I have a Windows 8.1 laptop. First Windows has poor connectivity with the device. Device freezes a lot. Windows not recognize it immediately - you have to give it 4-5 min to be recongnized. The bundled software PowerDVD 10 is outdated and does not work well with windows. The latest version online is expensive. I ended up buying another software called aurora blu ray player which works ok. Overall quite unhappy with the product.

It has worked OK with limited read only use so far.

When I was looking at this product in the store, I read the specs (system requirements) on the box to make sure it would work on my brand new HP Win-10 laptop. It was OK and I bought it. My first impression upon removing the product from the box was that this is a very cheaply manufactured product. But, so what, I thought. Then I noticed that the top lid of of the plastic enclosure was not attached properly. The front right corner if the lid was sticking up where it should have been snapped into place. So what, I thought. I could always exchange it for one that was assembled correctly. But I was curious and wanted to reserve final judgment based on actual operation and functionality. The drive comes with a Y-connector USB cable. I plugged the single end of the USB cable into the drive, then one end of the Y-connector ends of the cable into my laptop. No drive letter appeared in File Explorer, but the laptop did play a sound-bite to indicate something connected. That's when I thought it required the other end of the Y-connector to also be plugged into a USB port. But I did not have a spare adjacent USB port. When I read product reviews, I thought this was only necessary on MAC laptops and not necessary for Win-10 PCs. So if this is true, this device was not properly recognized by my Win-10 OpSys with only one end was connected to my laptop. If this is NOT true, in that I DO need to connect both ends of the Y-connector into my laptop, this fact was omitted in the specs on the box. Are you listening LG???? The box says nothing that the computer needs to have two available ADJACENT USB ports. I returned the product to best buy withing 1 hour. I love LG products, but this external optical drive IS A PIECE OF CRAP! I hope this helps those who read reviews before purchasing. I did not.

i have had this model before and it has worked well, my concern is that the last one i bought the connector fell inside the case holding, I am attempting to fix this myself.

This Blu-ray external drive is easy to use and light weight

It’s a great external blu Ray Drive for those who don’t have all of the UHD capabilities that come with today’s computers. The 3D effect works great on most modern computers that I can see and the Cyberlink software that comes with it works GREAT!

Have it since at least August 2020. This drive still works to this day. Very reliable when reading data discs. Have not used it too much for burning.

I bought this because I needed to reload some few software programs after purchasing a new laptop that were too slow to download and wanted an all in one type deal. Although the slide is not what I wanted the rest makes up for it. The cord is too short so I had an extra one to extend it longer. I like it so far.

Fine product. It served the purpose as intended. Mainly used it for burning blu ray disks for large files. Internal component broke after several years

DVD laser stopped working just under 2 years after I bought it. LG's warranty for this drive is only 1 year. Talked with LG customer support for a collective total of 3 hours for them to say that they can't replace it and might be able to give me a discount on buying another. I dropped $105 on this drive for it to play Blu-ray, DVD, and CD, but it didn't even last me 2 years (all of which was spent sitting on my desk).

Purchased this unit to watch Blu-ray movies on my 11" and 13" mac air and IMac desktop. Purchased 3 licenses of software on line and it works great. The picture is very clear and crisp. It has exceeded my expectations.

Sometimes the only choice I have for an external player. This is the third one of these, exact model, I have had in four years. I do use it 4 to 5 timed a week but the build quality is not very good at. Do not buy if you want to take it with on the go or move it around much because it will not last even a year. If it was made stronger it would be a good product but as they are now, two stars is about right.

The Item Arrived in good condition and seems to operated as described

OK folks, here is my dilemma..... Reading the instructions is always very helpful when installing software or hardware. The instructions say, "before using the disk drive install the software first". I purchased this drive because my computer does not have a dvd drive. So, how do I get the software installed before I use the disk drive? I just wonder if the people that write these instructions read what they write. Funny, NOT! I will update once I actually get this drive installed and use.