Customer Ratings & Reviews
- Model:
- BP50NB40
- SKU:
- 9243009
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 8x External USB 2.0 Blu-ray Disc Double-Layer DVD±RW/CD-RW Disc Rewriter for its ease of use, Blu-ray capabilities, and excellent performance in reading and writing discs. The product is also praised for its light and portable size, good speed, and compatibility across operating systems. However, some customers have expressed concerns about the included software and the noise level during operation. Overall, the product is well-received for its features and reasonable price.
This summary was generated by AI based on customer reviews.
As described.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As described. But pretty light and flimsy. I haven't tried burning anything but plays fine.
I would recommend this to a friend- Cons mentioned:Software
Wouldnt Recommend. Glad the Software was free.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The burner has yet to work properly for Blue Ray burning. Cyberlink Software won't even burn a CD, much less go on a DVD. I only get errors. If I use Windows built in burning, I can burn CD and DVD... but not Blu Ray. Would not recommend this product, and certainly don't recommend Cyberlink Suite that comes with it.
No, I would not recommend this to a friend Great while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great writing Blu-ray discs for about one year, then quit working after 13 months. DVDs are not recognized, and it can no longer write to a Blu-ray rewriteable disc. Terrible reliability. Would have given it five stars, if it had lasted, but not for a product that only worked for one year. Maybe the newer ones have greater reliability. My recommendation is limited for a purchaser who needs it for a short time, before it breaks down!
I would recommend this to a friendBrand response from LGAnswers
Posted .I understand how frustrating it is to have to replace a DVD player after such a short time. If we can do anything to assist you, please contact us by phone at 1-800-243-0000. You can also reach us online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport . We will need to gather some more information to better help you. We look forward to hearing from you. ^BH
Good item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good, I have to add 50 characters to write this
I would recommend this to a friendLight and easy to pack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it as a reader so far, but it works fine for that.
I would recommend this to a friendBlu Ray player works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lg external blu Ray player works as advertised. The software is easy to install, and works with any blu Ray I've watched so far.
I would recommend this to a friendDell Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love My Dell! They deliver in Quality, Reliability and Support!
I would recommend this to a friendLG Blu-Ray Writer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the drive has done what it says. I wish that it didn't have to be powered by 2 USB ports though.
I would recommend this to a friendPoor design by LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit designed ok but requires 2 USB-A ports for Blueray writes. New laptops only have 1-A port. Should have come with a separate power adapter for high current draw and not depend on the laptop for power in those circumstances. Cant really rate the Blueray capability sice unit was returned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RonP. Thank you for taking the time to review the LG Blu-ray Disc (BP50NB40) model. We appreciate your feedback and apologize for the inconvenience you experienced with the design of the unit. We understand how frustrating it must have been to encounter compatibility issues with the USB-A ports on your laptop.
We apologize for the inconvenience caused by the lack of a separate power adapter. Your feedback regarding the need for a power adapter for high current draw is valuable to us, and we will take it into consideration for future improvements.
We understand that you have chosen to return the unit and we appreciate your understanding. If you have any further concerns or require assistance, please do not hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Blu-Ray works Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned a Blu-Ray player before. Works great and very pleased with the quality of picture from it.
I would recommend this to a friendgreat burner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.at first i lost two disc but after that all other had been good so far
I would recommend this to a friendgreat product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the fanciest item, but it does what its supposed to.
I would recommend this to a friendFantastic drive!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my Macs, but needed software as well (not the drive's fault). Great read times.
I would recommend this to a friendWriter...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant wait to use this to transfer the CD collection to a flash drive
I would recommend this to a friendWorks ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the item and it did what I needed it to do for the first six months. Without warning, it stopped working!!! Now I need to find another one since it is out of warranty.
No, I would not recommend this to a friendbundled software too old
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with an oem version of powerdvd 18, which does not work with my 12th gen intel laptop (alder lake, a 2021 chip). It would be nice if LG would include blu ray software from this decade. I think I need powerdvd 21 or newer for 12th gen intel. At least that is what the internet seems to think. It didn't help that cyberlink's advisor tool told me that I only need powerdvd 15 or newer to play blu rays on my laptop. So much for their advisor tool.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience on the LG Blu-ray Disc (BP50NB40) model. We understand your concern about the included PowerDVD 18 software not being compatible with your 12th gen Intel laptop. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a troubleshooting step, we recommend checking for any software updates from CyberLink directly on their website for PowerDVD 21 or newer. Many users with newer processors, like your 12th gen Intel, have found that updating the software to the latest version resolves compatibility issues.
Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further with any additional troubleshooting or help you find the right software solution. We’re here to make sure you have the best experience possible with your LG products. ^Juvy
- Cons mentioned:Software
Poor Product - be aware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely plug and play on win10, comes with outdated bluray player software with an oem version that is not able to download the latest patch that allows it to play the newest blurays. Got it working on an older bluray and the playback was jittery on a Corei7 w 16Gb ram. Also had trouble uninstalling. The hardware is probably ok but beware that you will still need to buy bluray player software, and that tradespace is not very good in my opinion. I don't like to rail products but this one is below the line.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Doesn’t seem to work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this months ago and just got around to use it. I totally thought that it was going to work which is why I didn’t even bother testing it as soon as I bought it. Big mistake. When I connect it to my Macbook, it seems like it tries to read the DVD for like 2 minutes and then it stops working. It also never shows up on my Finder or Desktop. I don’t really know what to do with this now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble with your disc drive. So we can look into the issues you are experiencing, please give our computer specialists a call at 800-243-0000. ^CP
- Pros mentioned:Blu-ray
Unreliable, Inconsistent, Poor product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned for 3+months. Purchased in store on recommendation. wanted to be able to watch older DVD and media material and at least most of my blu ray material. Safe cracking or a rubix cube are good hobbies while waiting for product to work. crashes, stops, will not open what you watched the day before. Must be tricked at times. Buy OTHER PRODUCT.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble getting your drive to work. We would be happy to look at the problems you are encountering. Please give our computer specialists a call at 800-243-0000. ^CP
Died reading my third disk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive stopped reading blu-rays after playing 2 disks. Initially, it would spin up multiple times during initial read. I initially thought nothing of it, but during my third playback the movie hung, and the drive disappeared from Windows. Since then, the drive has re-appeared, but no blu-ray disks read, including the ones I played back previously.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for detailing the issues you're experiencing with the LG DVD (BP50NB40 ) model. We understand your concern regarding a drive fails to read Blu-rays after only a few uses. We want to give you top-notch products that meet your needs. To fix this problem, we suggest updating the drive's firmware, if possible. Updates can often solve compatibility issues and make the drive work better. Also, make sure your system's drivers are updated and check for any firmware updates for the drive. For more help, you can visit https://www.lg.com/us/support/help-library/bluray-discdvd-playback-issues-or-disc-stuck-bluray--1430839720368. If you still need help, contact us on social media @LGUSSupport with your purchase details and a description of the issue. We're ready to assist you further and discuss options like getting a replacement or repair. ^Juvy