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Customer reviews

Rating 4.6 out of 5 stars with 14800 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's exceptional ease of use, strong overall performance, and attractive price point. They also appreciate its compact size, lightweight design, impressive speed, and quiet operation, along with its convenient USB-only power and broad compatibility. The only notable concern raised by customers is the requirement for separate software when using it with a Mac.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 14,800 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop a couple of years back that didn't have a cd drive. I finally decided to move my itunes to my pc from my mac because it was dying. I needed something so I could load more cds that I hadn't gotten too yet. This worked great and did everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mum, as I have one myself. I have watched many a movie with this drive, as laptops just assume you only stream movies. I've even watched a European movie that I love, no problems. I also took it to work to re-load an old scanner on a computer without a drive. This drive saved our biscuits. I have not yet coped to a disk, so I can't say much of it's writing function. All in all, I really like this DVD RW/CD-RW drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does wht its supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a cd drive to preserve some old music and pictures. This drive did the job quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tip Top Dancers!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Love it. Was able too watch a recital instantly!!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Good addition to new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops are becoming thinner all the time, this means that DVD players are no longer part of the computer. This external DVD player and recorder is a good addition. Not everything I use is streaming and so it is necessary for me to have a player and recorder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves the purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cd players to download on my computer. This worked for what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Need for new computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, incredible price. Need one now that most computers don't come with disc drives anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. The access time is fast. I would recommend it for anyone who wants an inexpensive and fast drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its sad that today's devices do not include a CD/DVD drive. This one of the best drives out there for the money. With an Apple device just connect and you are good to go. With a Windows product you will need to install the software or the included CD.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dvd player, does exactly what it is supposed to do. New laptops don't come with a drive these days, so having the ability to plug one in as needed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day with a Turbo Tax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tax time came, so I came home with Turbo Tax. With Myer computer, where does the CD go? Oops. Quick trip to Best Buy and $39, the disc drive is connected to my computer, and taxes are finished on time. This unit works on both PC and Apple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect with my HP Envy 360. Lightweight and small so it doesn't take up a lot of space on the desk when using. Perfect for when my husband wants to look at old military photos he has saved on discs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing earth shattering here, just works (with windows)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to, burn stuff onto disk. On mine the drawer is a bit twitchy and sometimes the drawer will not open when I press the release button, so I have to use the plan B eject button on the laptop to tell it to open, but it doesn't always stick. It's cheaper than the apple counterpart so I'll live with it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Buyer Beware - Usable Software not Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today is 6/17/25. The LG Ultra Slim Portable DVD Writer is packaged with obsolete 2016 Cyberlink Media Suite software that will not play DVDs. Neither Best Buy nor LG will accept returns of opened products. So, the customer has to find free (very basic) software online to use the device, or pay Cyberlink for PowerDVD, currently priced at $60. Neither Best Buy nor LG explains this in writing prior to purchase.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG DVD Writer (SP80NB80) model, especially with the outdated 2016 Cyberlink Media Suite software that’s preventing you from playing DVDs. We really want to make sure our customers have a smooth and easy experience with their purchases.

      About the software, you might want to look into some free or trial media player options that could help you play DVDs. There are quite a few choices out there online that could work as temporary fixes until you find the right one for you. While we can’t really influence Best Buy’s return policy, we suggest reaching out to their customer service at 888-237-8289 for more info on their return or exchange options.

      If you have any more questions or need help with the device itself, don’t hesitate to send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy LG

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Efficient External Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a external drive that works with a new laptop that no longer had a DVD drive. This does everything I needed it to do, very completely and efficiently. It works well with Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Twice as good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as ones costing twice as much, but only needs one USB connection to run.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With most laptops not having an optical drive, this optical external drive is a must have and does not break the bank. Great for loading software and watching movies from CD’s. Comes with everything you need right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie and games.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a disc drive for gaming computer. Hey, they still work! I don't like always down loading from the Net.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    I still do have CD's and DVD's

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as soon as I bought my first desktop that no longer has one built in. I haven't used it yet, but I had to have it handy just in case.

    I would recommend this to a friend