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Customer reviews

Rating 4.6 out of 5 stars with 14831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 14,831 reviews
  • Rated 3 out of 5 stars

    Does what its supposed to, too expensive though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good disc reader, i got it to reinstall windows on my PC. 40$ is a bit too much for a simple reader, it doesn’t even read blu rays. I was in a pinch and needed it. Would recommend getting something cheaper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with the computer I had to get instead of the one I needed. The computer I got is a gaming computer. Not being familiar with the machine type, I foolishly bought it and it didn't have a disc drive in it, so I had to buy this one. It will not separate discs when I download them into the computer. If it's a 2 disc set, for example, it won't download each disc separately. It puts the cuts all together as one download. Not cool. I'm going to end up taking this back to see if the Geeks can line it out.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are having trouble with your disc drive. Please contact our computer specialists so we can look into this for you. They can be reached by calling 800-243-0000. ^CP LG

  • Rated 3 out of 5 stars

    Dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not someone that knows electronics so trying to use this for the first time and after is still a little hard. Maybe it's me but for a small device it sure can get you mad when your as old as I am.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Emperor of Alta California and protector of Mexico

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a functionally acceptable drive, but really not heavy enough for an external drive. I have to set a brick on it to keep it in place when I insert/remove disks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Try others

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecter cable doesn't keep a good connection Othan that it works ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok but is really finicky with downloading cds. Perhaps there are some drivers that i need to update but its not as simple as plug and play like the advertising suggests.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good for what it is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking for an external Bluray drive. Unfortunately I did not look closely at the packaging. Its a good drive if your in need of a DVD drive.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Hardware thumbs up; software thumbs down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is fine but the software used to run it just stinks. I had to go through LG tech support when I ran into problems. The LG tech person seemed like a very new 20-something who was out of his depth. He finally routed me to tech support for my laptop because he did not know how to handle the problem. Tech support for my laptop (Surface) was great; they took their time to diagnose and eventually solve the problem and get me running.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Broken after 2 days.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came and looked like it was packaged well. I used it for 2 days. It was sitting on my desk and didn't move other than that. I went to take a disc out of it yesterday and it wouldn't open. Today I was looking at it and got it to open but then a couple of pieces fell out and it isn't working properly. I normally have no issues with LG products but this one was not worth my money. Sadly I don't have any of the packaging anymore to return it because it was working and then it stopped.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 3 out of 5 stars

    Not easy to install so that it operates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken me over two weeks to get this external drive operating on my laptop. In the end, I had to get the help of a friend who has lots of experience in this sort of thing. It took him two hours to set it up. It now works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little wimpy, but gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD drive was purchased to connect to a simple laptop computer. It has served its purpose so far, but it does seem a little cheaply made. I suppose you get what you pay for. It was cheap after all. So far no problems. Hope it lasts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB DVD Player

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by an employee that this was able to read blu-ray but it's too late to return it for an actual one, because this one isn't blu-ray. I'm sure it works fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG External USB DVD/CD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy recommended this saying that it was easy to use but it wasn't and then it wanted me to subscribe to other monthly costs to use it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Make your Windows 10 backups

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really only bought to make a backup for Windows 10, since Windows 10 has terrible troubleshooting, and throws you into an impossible recovery loop. It's alright at playing DVDs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Speed is an issue, takes much longer to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this cd drive for about a month. Its serviceable and ok for the low price, but if you are concerned with speeds more closely associated dial up, pay up for a faster drive

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see this drive did not meet your expectations. If you need assistance with using the drive please contact our computer specialist at 800-243-0000. ^CP LG

  • Rated 3 out of 5 stars

    Look at other options for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and feels cheap but does its job. Quality could be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    adequate but maybe delicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lack of instructions didn't explain that one has to manually and carefully snap the disk on and off the hub. The whole sliding tray seems delicate. It's just fine as long as nothing breaks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well at first I had to download this DVD and it took awhile, and I am having problems ripping and burning and when I try to put music on my husbands phone but it is still new to me and I am going to keep trying to figure it out,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an external drive for my Dell laptop. It wasn’t too expensive. It would work with my laptop. I took it into the store and found out it wasn’t compatible. I returned it. I can’t comment on the quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has some problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well until I try and play a movie. The DVD screen states "Not Permitted" and I have yet to figure out why it's not working. Still working on it.

    I would recommend this to a friend