Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Not convenient for computer use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently computers are no longer equipped with built-in DVD player. I had to find a way to change the DVD format before being able to use this DVD player purchased at Best Buy to view it using the computer. Further, during the run, I could only stop, play and pause the video. I couldn't fast forward or rewind, making it very inconvenient especially when I wanted to look for certain parts of the video of 3 discs.
No, I would not recommend this to a friend- Cons mentioned:Software
Really frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to upload dvds to my Mac .. the issue isn’t with the product it’s really with the installation of the software needed to use the darn thing on my MacBook Pro which it says it’s compatible with ... if this is actually the case .. have no clue what the next steps are in order to get the proper software to get this thing working. Extremely frustrated.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble using your LG - 8x External USB Double-Layer DVD±RW/CD-RW Drive - Black model SP80NB80. Please reach out to our computer specialists by calling 800-243-0000 so we can look into this for you. ^CP
Not for a mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for my MacBook. Wouldn’t open the program.
No, I would not recommend this to a friendOk, product, but not very rugged
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is far from a rugged devices, not is it advertised as such. I had it in a laptop bag for a few months, not the door doesn't stay shut.
No, I would not recommend this to a friendCd DVD drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet only reason for purchase got 35.00 off
I would recommend this to a friendDisk player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems not very sturdy. I am very careful with it. Not very rugged.
I would recommend this to a friendCan’t get it to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep getting a message to plug in a usb. Does it need a thumb drive in addition to the usb that connects it to the computer?
No, I would not recommend this to a friendNot What I Thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this is a great product, but it was not what I thought it would be and I returned it after attempting to use it. The instructions were also not detailed enough. I'm normally a tech-savvy person (not an expert, but I don't normally have trouble with electronics), so I'm not exactly sure where the disconnect between my expectations and what the product actually did was.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
My learning curve is still challenging.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am technologically challenged and haven't had time to experiment with it, but my first attempt at using it was unsaatisfactory.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you are in need of assistance with using your disc drive, give our computer specialists a call at 800-243-0000. ^CP
Disc recording
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recognize the nice disc play and recording very good quality
I would recommend this to a friendLG DVD RW/CD-RW DRIVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow but suitable for my purpose only used to install software from disks hove not yet tried to write anything to a disk
I would recommend this to a friendIt's okay at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay ...it's made as cheap as possible, no pride in product shows
I would recommend this to a friendNothanks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is apparently not a simple plug and play… I have not tried LF customer service.
No, I would not recommend this to a friendIts okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its functional. The limited directions were confusing. My computer did not recognize at first. It will suffice.
No, I would not recommend this to a friendDont buy, read labels!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have splurged for the one with the sd card readers... waste....
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, NicholasP. Thank you for sharing your experience with us. We understand your inquiry regarding the features of your LG External DVDRW/CD-RW Drive. We understand that this unit has not met your expectations, and we’d like to assist you further. To ensure you are getting the most out of your device, we recommend confirming that the USB connection is plugged directly into your computer's high-power port rather than a hub to ensure consistent performance for all disc-writing tasks. We would like to look into this more closely with you via private message.
https://www.bestbuy.com/product/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/JXTZZLCVZK
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
drve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, nothing exciting, but it does work. Average performance
I would recommend this to a friendExternal disc drive purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took more than 3 hours with tech support to install. Was unable to use as intended on a long airplane trip.
No, I would not recommend this to a friendDVD writer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working good and did not see much issues. The disk spread looks good
I would recommend this to a friendWorse drive I’ve ever seen, will not import right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure garbage. Trying to import my music cds to my Mac. It is plug and play but will only import 5 songs at a time, a whole cd (15 songs) is just too much for this piece of plastic to handle. It does burn cd ok. I plan on returning this. Isn’t just not worth the hassle and feels liked it’s going to give out at any moment.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG DVD Drive (SP80NB80) model that doesn’t meet your expectations, especially with issues importing music. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the import issue, we recommend checking if your Mac's software is up to date, as outdated software can sometimes interfere with external device functionality. Also, try importing the tracks in smaller batches to see if that helps the process. For more help, you may visit https://www.lg.com/us/support/help-library/lg-burners-drivers-firmware-and-software-downloads--1434654347994.
We’d like to assist you further with this. Please send us a private message on social media @LGUSSupport, and our team will be happy to help troubleshoot or explore possible solutions to ensure a better experience. ^Juvy
Old
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not work on my hp laptop . It said the system was outdated.
No, I would not recommend this to a friend