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Customer reviews

Rating 4.6 out of 5 stars with 14831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 14,831 reviews
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use it. Not sure how it works It takes me awhile to learn things.,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasnt been hooked up yet. My tv hasnt been delivered either.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to communicate with newer CPU's.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I have had a lot of trouble getting this external CD drive to work. Had a hard time finding a driver for my CPU. With so many (nearly all) new computers coming out without a built-in CD player, you still probably have a lot of data and programs on the older CD's. Looking for a better answer but have been too busy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 3 out of 5 stars

    DVD Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the price. It loads loads information very slowly.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing the love with your LG Products and we want to thank you for taking the time to let us know about how cool the features are. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. ,Should you have any concerns please don’t hesitate to reach us at our customer service line 800) 243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport. ^Tanisha LG

  • Rated 3 out of 5 stars

    It' okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this I didn't like is I can only play a dvd I have to connect to the internet, because I have windows 10.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    So-so performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might have expected too much. Thought it would come with its own software. Odd that it does not.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you're unsatisfied with your DVD player. If you need any assistance don't hesitate to reach out to us directly via Twitter at @LGUSSupport, on Facebook  https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000. ^KH LG

  • Rated 3 out of 5 stars

    Nothing special-It works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is adequate and does the job. I miss having the drive as part of the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok. Not impressed or terribly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. The charging cord is stiff & short. The charger which sticks into the dvd bent & I'm now afraid it will break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot evaluate this product, I returned it. I already had a 1T external Hard Drive at home and decided I did not need 2 of them at this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk. Worked fine at first. After sitting unused for months I tried to use again. Non of my machines recognize it anymore so obviously it’s broken. I tried to contact them about warranty but they are asking for a bunch of info and proofs of purchase which is a total hassle. I have to creat an account and now I’m waiting for them to call me back with more instructions. I wish It just still worked. Getting this replaced under warranty is more trouble then it’s with and I think they do it on purpose so we give up but it’s not right. This thing is junk and they should replace it. Even if it’s really hard I think they should make good on their warranty but I just wish it wasn’t so hard. Really wish I could just exchange it at Best Buy they have all my purchase details already anyway.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We work continuously to improve the quality of our products and anticipate market demands
      that drive customer satisfaction. Your feedback is important to us and your concerns
      will be shared with our marketing and product teams. If needed, you can contact our Customer
      Support at 800.243.0000 for further assistance.^Venette LG

  • Rated 3 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it because it was the only one there but in talking to the clerk at checkout they found another one of what I did want.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Deanne, I hate to hear the first item did not meet your satisfaction. However, I am happy to know that you were able to get the one you preferred. I do appreciate the time spent to give this review. If you would like any additonal support or assistance, reach out directly via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS LG

  • Rated 3 out of 5 stars

    CD DVD DEVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but it takes some time to-do record or replay. I hope it does not break apart with time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good cd writer for the price, could be better but you get what you pay for when most of the competitors have went out of business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't say much

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writes data well, but not sure how valuable this product is these days. Be innovative in sharing and saving data.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did its just.. My only complaint: The USB cord should be longer! Its very short if you're hooking it up to a PC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Windows 10 not having a DVD player already instsll I would have thought the software the drive came with would support DVD playback.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased to watch DVD’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having a bit of trouble installing but i know there is an upgrade i need to install this weekend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG - 8x External USB Double-Layer DVD±RW/CD-RW Dri

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this product.Sometimes it works and sometimes It doesn’t.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job however build quality could have been better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of external USB drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I haven't used this item yet, so I can't do a full review.

    I would recommend this to a friend