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Customer reviews

Rating 4.6 out of 5 stars with 14831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 14,831 reviews
  • Rated 3 out of 5 stars

    Dvr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but works for what I need to play my excerise dvds on laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed Attempt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad could not connect Drive to my HP Laptop after trying for 2 hours.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Daniel. Thank you for reaching out about your LG DVD Drive (SP80NB80) model. We understand the importance of getting your external drive connected smoothly.

      One helpful step is to try connecting the drive using a different USB port, preferably a USB 2.0 port if available, as some laptops may not properly recognize optical drives through certain USB 3.0 ports. It may also help to ensure the USB cable is firmly seated on both ends and that no hubs or adapters are being used. For more guidance, visit https://www.lg.com/us/support/product/lg-SP80NB80.AVAR10B. To look deeper into your situation and assist you more accurately, please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your device details so our team can guide you on the next steps. ^Juvy LG

  • Rated 3 out of 5 stars

    Had to buy it because computer had no drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to figure out how to use it. Have to make a special trip back to the store when I have time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to have problems deciphering the instructions to see how it works but it works ok

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better Directions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to connecting to my new HP Pavillon laptop. Used installation cd. Install went well but could not start the device. Called Geek Squaud, and they confirmed the install was correct but could not figure out how to get the player working. They offered to install it for a cost of $99. Ughh I declined. Will call LG1-888-237-8289

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works but the center is stiff to get your discs locked on. This causes the device to tip.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to improve your experience, give our computer specialists a call at 800-243-0000. ^CP LG

  • Rated 3 out of 5 stars

    external cd drive works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing to write home about. drive work well. light weight, concerned how it will work in the field.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of expensive t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it will work .. but kinda expens- Ive. Waiting for geek squad to install it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked until it broke

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have any issues until the USB port on the device broke. Pay for a better quality one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was purchased out of necessity. It serves it’s purpose, and for the price I have zero complaints!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External DVD RW/CD=Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found it to be a bit disappointing. Seems awkward to use, and lacking expected features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not get this to work without having to pay a crazy amount of money super disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DVD/CD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to insert disc but serves the purpose

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Essential for some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop does not have a dvd port. This is an essential add on. It's kind of flimsy so be careful. It works well.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your feedback is greatly appreciated. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 3 out of 5 stars

    LG USB Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits too low and the drive does not open properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    External Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of this LG external drive. It was ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions are almost nonexistent. Guess I’m not as tech savvy as I need to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drive saves memory space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ideal to save memory on computer but makes noisy and skips at time plus have another piece equipment to handle

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It's not the best drive I've ever had but it gets the job done

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    External disk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really sure about qulity, cost, or value. Never used it.

    No, I would not recommend this to a friend