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Customer reviews

Rating 4.6 out of 5 stars with 14831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 14,831 reviews
  • Rated 3 out of 5 stars

    Cheap way to transfer files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive way to transfer files for newer computers that do not have a built in DVD drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad if you are not in a hurry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for. $40 gets you a slow, yet reliable, DVD writer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read & write speeds are pretty good. Is a little loud when operating. Does not have label printing capabilities.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for bringing this to our attention. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 3 out of 5 stars

    Too small for over $40.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to figure out how to open the disk drive and the product should have easier handling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work for my chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for our chrome book. Wish it was clearly stated on the box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but it does not always work with my MAC. Would have to unplug it to get it to get it to work again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review it is extremely important to us. It is great to hear that you are satisfied with the external disc drive overall besides it not working with your MAC at times. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 3 out of 5 stars

    Dvd drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is not as fast as I would like. It takes a long time to write cds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CyberLink software issue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is great but software does not run with Windows 11 Home, although guidance says it does. May need extra software from CyberLink. Plan to return to Best Buy for solution or refund.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for your feedback on the LG DVD Drive (SP80NB80) model. We understand your concern about software compatibility issues, especially with a new operating system like Windows 11. We strive to provide top-notch products exceeding our customer's needs. If you need to use extra software from CyberLink, it might help to check for any updates or specific installation instructions that could assist with compatibility. However, if returning the unit feels like the best option, that’s completely understandable. Please contact Best Buy customer service at 888-237-8289 for immediate assistance with returns. If you have any further questions or need assistance with the return process, please reach out to us via private message on social media @LGUSSupport. We’re here to help. ^Juvy LG

  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this External USB Double-Layer DVD±RW/CD-RW Drive for a month. It's fast enough to read data on the DVD

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review it is extremely important to us. It is great to hear that you are happy with your external DVD drive. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 3 out of 5 stars

    External disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really miss the built in drives. I bought an asus that I like more but the LG is ok. My wife bought it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard poorly laid out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No written instructions for special keys; some are obvious; many are not. No need to make the special keys so small.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had the opportunity to use it but I'm hoping that it's able to let me watch my CDs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked alright

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it worked alright, but I don't think I would buy again unless I couldn't aford any other way

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst external drive ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use on my Mac computer, but this was a total waste of time. It is not as compatible as I thought it would be. I’m unable to edit and add titles to what I’m trying to save. This feels cheap and flimsy. The only thing good about this purchase was the price ($20) but I might still return it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. We're sorry to hear about your experience with the product not meeting your expectations for compatibility with your Mac computer. We understand how frustrating it can be when a product does not work as anticipated. Your feedback about the editing and titling features is essential for us to improve our products. We appreciate you sharing your concerns, and we will take this into consideration for future enhancements. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little flimsy but works properly. Loads dvd quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap reader if you just want to use it once or twice. I wouldn’t recommend for regular use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my moms laptop as her drive stopped working. Worked great for about 2 months and quit working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well to read and decypher cds and dvd. Had complications playing audio.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought few weeks ago. Works ok on my laptop but doesn’t get recognized on another computer.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 1 out of 5 stars

    Improper wire connection to lap top not compatibl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was ask to provide me with a Cd rom and I can connect to lap top and both item was purchased together

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Darysol. Thank you for taking the time to share your feedback with LG DVD Drive (SP80NB80) model. We're sorry to hear about the challenges you've faced with the compatibility and functionality of the product. We aim to offer reliable, high-quality products that meet our customer's expectations and satisfaction. Please visit https://www.lg.com/us/support/help-library. For further assistance, Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG