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Customer reviews

Rating 4.6 out of 5 stars with 14831 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 14,831 reviews
  • Rated 3 out of 5 stars

    LG 8x External USB Double Layer DVD+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a few tries to install the software onto my device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased almost a year ago but haven't had a chance to use it yet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us know what you think once you try it out! If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 1 out of 5 stars

    LG - 8x DVD/CD Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to get it to work yet. Will take it into Geek Squad for help. As of now it's useless

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Galen. Thanks for sharing your experience with the LG DVD Drive (SP80NB80) model. We understand how important it is for your device to work right out of the box.

      Before heading to Geek Squad, here’s a quick step you can try: make sure the USB cable is securely connected to both the drive and your computer, and try using a different USB port if available. Also, check if the drive appears in your system’s Device Manager (Windows) or System Information (Mac) — this can help confirm whether the device is being recognized. You can find setup guides and driver support here: https://www.lg.com/us/support/product/lg-SP80NB80.AVAR10B. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 2 out of 5 stars

    Don't buy this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as advertised. It tries to burn DVDs but spits out a blank disk. I'm running Mac OS 11.2 and have a 16 year old DVD burner that works fine. This thing also seems to be a gray market item as it has a two year warranty only valid in Australia and New Zealand.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    dvd drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, little finicky, tends to get stuck and spin. Not very versatile

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    copy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for back up of music from computer works great and efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for had to take it back and get the Apple one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Mac book. I like the slim design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Chromebook Compatable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with our Chromebook so we returned the item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did okay was a bit slow not what I needed. Best Buy did return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works while it last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The read write drive works sporadically after less than a year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slim and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is incompatible with my touchscreen 2-in-1 12" Samsung laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reader okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device only reads some formats. It is not the best choice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like this DVD+RW/CD+RW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, but I have had some issues with downloading.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right for what I needed at the time but could do alot better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for the price, it works okay. It’s slow and the cd constantly gets stuck

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you're having these issues with your product. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 2 out of 5 stars

    Too Many Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player will stall and stop on some of my DVD's. I know the problem is not within the DVD. It is happening to too many of them. I do not recommend this.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Toni. Thank you for leaving a review on your 8x External USB Double-Layer DVD±RW/CD-RW Drive. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Rated 3 out of 5 stars

    PC VS MAC BOOK PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKED WITH MY PC, BUT NOT WITH MY MAC BOOK PRO AS IT CLAIMED IT WOULD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair, good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD player is flimsy construction , not what I wanted, but did the job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. A bit hard to get working on PC....

    No, I would not recommend this to a friend