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Customer reviews

Rating 4.6 out of 5 stars with 14831 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 14,831 reviews
  • Rated 3 out of 5 stars

    not the fastest burner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should but its kind of slow burning a disc,at least its cheap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. Decent I would only buy if it was on sale not worth full price

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I appreciate this review, happy to know you're satisfied with the unit overall. If you would like any additional support don't hesitate to reach out directly via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS LG

  • Rated 3 out of 5 stars

    Really Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right, and I wont be using it a lot. But burning is extremely slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s adequate for my purpose. Doesn’t work as well as an installed player.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rated 3 out of 5 stars

    works well for being inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for being inexpensive, no complaints, I would purchase again

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi and thank you for your feedback! If we can assist you in any way, please feel free to reach out to our computer specialist at 1-800-243-0000. ^EJ LG

  • Rated 3 out of 5 stars

    DVD player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great compact design makes easy to care around

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to get it to talk to my laptop. Works ok after that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap, does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, works just fine. Not fast, but does the job. USP cord needs to be longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it to transfer cd's to iTunes. They only transfer at around 5x.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reader. Bought it for my laptop at a good price. Not the fastest put there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG Ext USB Double-Layer DVD±RW/CD-RW is quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for downloading, but I haven't been able to view DVD's from it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay, but should have included dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to find and download a player for dvds. Should have come with one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of the external drive you recently invested in but we appreciate you bringing this to our attention. If there is anything we can assist you with, please reach out to our computer product specialists at 1-800-243-0000. ^AB LG

  • Rated 1 out of 5 stars

    Cannot play movies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this itme. I could play CD audio but could not play movies. When I returned it I was informed they had a lot of returns on this product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG DVD Drive (SP80NB80) model not meeting your expectations due to limited playback functionality. We strive to provide reliable, high-quality products and exceptional services that exceed our customers' needs and expectations. To ensure a smooth experience, check if you have the correct playback software and if the movie disc is compatible. Trying a different disc may also help. For guidance, visit https://www.lg.com/us/support/help-library/bluray-discdvd-playback-issues-or-disc-stuck-bluray--1430839720368. If you need further assistance, message us on social media @LGUSSupport. We're here to help. ^Juvy LG

  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't end up using it the way I intended so I had no use for it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouln’t Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed within 3 months. Cheaper to buy a new one than to try forwarranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOT Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the connector has issue and after some week I broke the terminal for USB

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works - but slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB connect. Works but is pretty slow on transfer speed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have not used this product, but it seems fine for cd burning.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I cannot wait to hear about your experience with your external drive. If we can do anything to assist you, please contact us by phone at 1-800-243-0000. You can also reach us online on Facebook at https://www.facebook.com/LGUSSupport or on Twitter @LGUSSupport . We will need to gather some more information to better help you. We look forward to hearing from you. ^BH LG

  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Seems a bit fragile. Worried it will break easy when I travel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first extenal dvd writer and it has done a great job for me so far.

    I would recommend this to a friend