Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Cheap little LG Drive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my new MAC Pro Tower. Cheap drive! Drive would not open when I pressed the eject button. Would not show up on the desktop. Said it was compatible with MAC OS 10.0 but I have MAC 11.1. I had to return this item to the store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a good idea, it would not work in the Mac product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Dana, It is great to hear that you are not dissatisfied with the product, but with the fact that it does not work with you Mac. I hate to hear this and I can understand how frustrating this may be for you. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Not recognized by computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There wasn't much of a choice. Salesperson said either this or a Blue Ray model. After plugging the USB line into the computer, a new Dell, it was never recognized by the computer. I'll return for a similar model but after looking, reviews have been less than favorable for this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble with using the drive with your computer. We would be happy to help you get your drive working. Please contact our computer specialists by calling 800-243-0000. ^CP
dell computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to take it back to many times only had it a few months
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having issues with your disc drive. We would be happy to see what is going on. Please give our computer specialists a call at 800-243-0000 so we can get more information. ^CP
dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was told to download an app in order to utilize LG-8x External USB Double-Layer dvd+rw/cd-rw drive on my chrome book. I then took it to your geek squad center at the Day st location as was told if it doesn't work then it wont work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Is Not A Plug And Play Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get it to work. Says it cannot read my CD's or DVD's that are factory recorded. Worthless to me!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mark. Thank you for taking the time to review the LG DVD Drive (SP80NB80) model. We're sorry to hear about the difficulties you've experienced with our product. We aim to provide reliable products that meet our customers' needs. Please visit https://www.lg.com/us/support/help-library/bluray-discdvd-playback-issues-or-disc-stuck-bluray--1430839720368#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Almost Broke my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were no directions in the box and i got a warning on my laptop telling me to eject immediately or risk permanent damage
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear about the issue you're experiencing with your device and the lack of directions provided. That must be quite concerning and frustrating for you. We apologize for any inconvenience this has caused. Please make sure to safely eject the device as instructed by your laptop to prevent any potential damage. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Tray wouldn't eject so I threw it away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second lg I bought that did the same thing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having difficulty using your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Good for Recording
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better instructions included but overall is a good drive.
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding the instructions for your drive but are pleased to see you are enjoying your product. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok not the best but you get what you pay for it.....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Hector, thank you for your feedback! If we can assist you in any way, please feel free to reach out to our computer specialist at 1-800-243-0000. ^EJ
drive does not work with all computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the drive does not work with all computers. had to return
No, I would not recommend this to a friendLg Drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this drive for the price and made a serious mistake. Does not work very well and cannot eject anything by hand and had to use a paper clip to open every time. Returned item and bought the Apple drive which kicks butt. Live and learn -- do not buy
No, I would not recommend this to a friendWill not buy again. Other brands better for custom
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Stopped working and website does not support software to reprogram or download. Only lasted 13 months the stopped
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! We apologize for the inconvenience you've experienced with the LG Slim Portable DVD Writer with model number: SP80NB80. We understand the frustration caused by the device ceasing to function after 13 months.
Regarding the software support for reprogramming or downloading, we recommend reaching out to our us directly for assistance. Please send us a direct message with your contact details, model number, and any relevant purchase information on Facebook or X (Twitter) at @LGUSSupport, and we will provide you with the necessary support to address this issue.
We appreciate your understanding and the opportunity to assist you further. ^Luisa
Best Buy employee recommended but it’s not compati
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employee said this would work for my sons chrome book to do online home schooling, I get it home and it’s not compatible, too late to return now, it’s useless.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Thumbs down.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took the entire space of my laptop when installing it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear that the disc drive took the entire space of your laptop when you installed it. I can understand how frustrating this may be for you. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy it cause my new dell did not have one! A joke
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Foster, I hate to hear that your dell computer did not have a disk drive resulting in you purchasing this one. I would love to hear about your experience with the product since you have purchased. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
not compatible with apple
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it not compatible with apple. i would not recommend any apple user to buy this product because i can’t seem to get it to work at all. it may work with pc though.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
NOT for Mac, even if it says it is.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely does NOT work with Mac. When reaching out to customer service, they were no help at all. In simple terms I was told to figure it out on my own. Ended up just selling it for what I bought for it as it was NOT compatible with Mac.
No, I would not recommend this to a friendMust buy software to use it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this thing was working fine but then after about 2 uses it is now requiring me to purchase the software that it came with to run the DVD drive on my computer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
ok!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work with the Mac notebook! But was a nice drive
I would recommend this to a friendBrand response from LGAnswers
Posted .The LG Slim Portable DVD Writer DVD Disc Playback & DVD M-DISC™ Support, Model # SP80NB80 has to be connected to a computer that supports the Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, and Mac OS X Operating Systems via a USB port. ^CP