Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Blah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my laptop. In order to watch dvds I have to download another app. Setting up took forever to download the software . Too confusing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Rich, I hate to hear you experienced this issue with external drive you purchased. This is definitely not what we expect from our products. So that we can assist you further, please reach out to our computer specialist at 1-800-243-0000. ^EJ
Not happy with it, going in the trash.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste if money, worked first time I used it, then I changed DVDs and it would no longer work. Laptop could not even find the drive.
No, I would not recommend this to a friendLG - 8x External USB Double-Layer DVD±RW/CD-RW Dri
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG - 8x External USB Double-Layer DVD±RW/CD-RW Drive - Black did not work on cromebook
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
No No No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could hook this up and begin using it, however that was not the case. You must pay and download an external service to use it. I threw it away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work properly for me. I tried 2 different devices after returning the first and it still didn't burn disks properly for me.
No, I would not recommend this to a friendProduct not Compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Tech guided me to product but it isn't compatible w/ my computer. I even had the computer with me. Should have trusted my instincts.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize your computer was not compatible. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
does not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said it copied my mp3 files, but will not play them. I'm glad I only wasted %20 on this item when I bought it on sale at half price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are having trouble with your new disc drive and would be happy to look into this for you. Please give our computer specialists a call at 800-243-0000 for assistance. ^CP
Didn't need it after all!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I need this but I didn't so I took it back!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to post your review. Should you feel the need to leave your feedback regarding your experience, please feel free to do so here: https://www.lg.com/us/support/feedback. ^Chris
Not the greatest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a so-so product. Does not eject so easily I have to unplug the unit and then plug it back in to get the eject to engage
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are having issues with your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Not made for Macs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product said it works with Mac, but it was so difficult to get information off of the CD; I just returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Extternal dvd drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this external dvd driver adaptor and it never worked from the beginning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance, Mike. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
DISAPPOINTING!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UNABLE TO USE IT. BOUGHT THE WRONG SIZE USB!!! HOPE BEST BUY CAN HELP ME FIND RIGHT ONE!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
DVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get it to work on my laptop. Says plug in and go. Nope
I would recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Did not work.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not link up with Lenovo IdeaPad S340, regardless of what I did. No online help made it work. I returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Never works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I put in a disc it just hums for a few minutes and ejects itself. Don't waste your money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months old and stopped working. Junk! Too late for refund
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello,Understandably, this is frustrating. Thank you for taking time to review this product.We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Vanessa
Dvdpkayet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and found out it’s not compatible with my laptop. Don’t know how to install anywhere else.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not meet your expectations and/or needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
I just need a different computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfotunately, it is not compatible with 2019 macbook pro even with the adapter dongle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Damaged goods!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item came to me and it was totally damaged!!! Very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you experienced damage from delivery and installation. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Didn't work
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for daughter going to college. Unfortunately, it did not work and we were beyond the return period.
No, I would not recommend this to a friend