Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has already quit working, very disappointed in the product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with setting up service, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work at all for my MacBook Pro, and the Geek Squad was utterly unable to help me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Frustrated!!!!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm unable to truly rate this product as I haven't been able to get it to work with my computer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not meet your expectations and/or needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk I don’t even give it one star more like -5 open and don’t work on any device, MacBook tv etc
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Does not work for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not meet my standards. It will not perform any of the functions that I bought it for. It is useless to me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having troubles using your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to connect to laptop to show students a clip of what they were reading. It did not work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
not compatible with Mac Mini
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work with a new Apple Mac Mini with the M1 chip running Monterey OS
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a device.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG external usb cd-rw drive did not work it was a waste of money. I will never buy this item again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We are sorry to hear that your unit did not work properly. Understandably this is frustrating. We are continuously working to improve the quality of our products as well as policies/procedures to improve the overall consumer experience. We apologize for any inconvenience this caused. ^Daphane
not able to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with Vista as claimed: i even used a USB y cable to get power to the unit - still wasn't recognized by Vista OS
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The LG Slim Portable DVD Writer DVD Disc Playback & DVD M-DISC™ Support, Model # SP80NB80 is compatible with the Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, and Mac OS X operating systems. The drive is a Plug-and-Play device so if your computer supports Plug-and-Play, it will use generic drivers to control the device and provide full functionality. If you're in need of some guidance with using your drive, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Not Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't do a review, until someone explains why I can no longer play movies on this DVD player.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you are having a problem with your unit. Please contact our Customer Support via direct message at Facebook and Twitter so we could assist you with a resolution.^Venette
Outdated and unusable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not compatible with my computer. It is a completely outdated piece of equipment
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with Mac. no driver support available. just clicked continuously whenconnected
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG DVD±RW/CD-RW Drive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product for what I wanted it for and not a easy installation process. Had to return
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Would not connect to computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to store for a Dell. Tried to connect to 3 different computers and would not recognize the drive
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG disc drive. I am sorry to hear that it was having compatibility issues with your computers and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
I didn't buy it but was posted to my account
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why will you post something I didn't buy to my account?
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Didn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me this device only lasted a week or 2. It started making weird noises and stopped functioning as expected.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you encountered an issue with your disc drive. So we can look into this further, please give our computer specialists a call at 800-243-0000. ^CP
i returned this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be necessary when no dvd drive is built into your laptop, but I opted to buy a laptop with it built in.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback, Buba. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist further. ^EJ
Bummed Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item because it would not work on my TV or my laptop. I was bummed out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
JUNK
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its crap dose not work on any pc i have DO NOT BUY
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not do as I expected. Ran for almost 6 hours and nothing burned onto the disk.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette