Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst recorder I have seen.....Have to reprogram your player... .This doesn't live up to the specs....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having issues with the disc drive. So we can get more information on the problems you are having, please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even last 2 months Save yourself the hassle and don’t buy. Total waste of money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
This device does not do what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Either I was sold the wrong product or this is not compatabile with my computer...I plan on returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The LG - 8x External USB Double-Layer DVD±RW/CD-RW Drive - Black, MOdel # SP80NB80 is listed as being compatible with the Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, and Mac OS X (v.10.7.5 or higher) Operating Systems. The drive is a Plug-and-Play device so if your computer supports Plug-and-Play, it will use generic drivers to control the device and provide full functionality. If you need assistance with using your drive, give our computer specialists a call at 800-243-0000. ^CP
Don't waste your money on this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not user friendly at all. I expected a plug and play but it is far from it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dvd
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my notebook and it took too much space on my notebook
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Doesn't connect to my tower.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No clue. It won't connect. I didn't return it since I feel I need to get another, new computer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble with your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
mike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this external dose not work on this computer I bought for my mom hum nobody said anything
I would recommend this to a friendI JUST WANTED SIMPLE AND CONVENIENT USUAGE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS EXTREMELY DIFFICULT TO SET UP, WITH A LACK OF INSTRUCTIONS.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Fake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was NOT a purchase made by me! I sure hope my account was not compromised!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for this inconvenience.^venette
Four months outside of 1 year warranty broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $38 for a 16 month lifespan, quality and customer satisfaction is NOT a differentiator for LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are experiencing an issue with your disc drive. So we can look into the repair options available, please give our computer specialists a call at 800-243-0000. ^CP
Don’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay connected to my computer. Returned and bought a different one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
doesn’t work after few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stoped working after a few times use and few months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having issues with your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with my laptop. And I wasn’t able to return it because this COVID lockdown
No, I would not recommend this to a friendFlimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to open as the button is very skinny and cannot be reached easily when on a flat surface.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding the design of the disc drive. We will pass your feedback to our design team for consideration. If you are in need of any assistance or have additional questions give us a call at 800-243-0000. ^CP
Didn’t work like they said
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is not compatible with a Mac despite what they say! Do not waste your time or money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having difficulty using your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Couldn’t get it to work on my computer or my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get this to work on any of my appliances. It was a complete waste of money.
No, I would not recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my Apple computer, had to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
DVD external drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product for your Mac as it is not compatible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Didn't buy one of these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't buy one of these so how would I be able to judge it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for any inconvenience. If you have any question please contact our Customer Support via direct message at Facebook so we could assist you.^Venette
Very flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Did not work with MacBook Air; 2. Very flimsy and too delicate; 3. Poor to no instructions.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB