Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Did the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, simple and perfect, except for having to rewatch the previews if the disc starts over.
I would recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your disc drive. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by calling 800-243-0000. The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for about a day. After that, it may or may not work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
DID NOT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this to play DVDs. Had to return it and buy another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Didn't work at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to return it. Just wouldn't work. Never even got it to connect. Just humming sound, was very let down
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your drive, please reach out to a computer specialist directly by calling 800-243-0000 so they can help out. ^CP
Didn't Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work on my new laptop so I returned it. Not sure why it didn't work
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Lasted two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great to start. Then all of sudden one day decided the computer couldn’t recognize it any more!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This certainly is not what we expect. To get your drive back up and running, please reach out to a computer specialist by calling 800-243-0000. ^CP
No luck with this one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boo! Could never get it to work. So much for plug n play!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
nothing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot figure out how to install it to work. There is no one I can talk with.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
didn't make it a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't even last a year... Was working and then just stopped.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return no longer needed. Can't rate product cause never used it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
When you pass on by...pass on buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and sooooo slow. The included software is terrible, Waste of money.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay if this your only option. Without Microsoft office installed your printer is useless.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate all of your feedback and have forwarded it to the appropriate department. We hope that in the future you continue to allow us to provide for your home electronic needs. ^MC
Still may not work?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up wants app choices from play store. Not plug and play for DVDs. Even geek squad confused.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble getting the SP80NB80 set up. We would be happy to help you get this running properly. Please contact our computer specialists by calling 800-243-0000. ^CP
Not worth giving it a title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product even to my worst enemy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
CD Reader
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it It was not easy to install or use. Buy a different product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Defective LG DVD Writer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer does not see the DVD Writer when hooked into it. Poor Quality or design fault
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble using your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Cd rom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend hard to use and installed useless
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello and thank you for reaching out. I hate to hear you are having issues with the external drive you recently invested in and I can understand the frustration. If you would, please reach out to our computer product specialists at 1-800-243-0000 for further assistance. ^AB
software doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recommend this device for anyone. Very poor quality
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your drive, please reach out to our computer specialist by calling 800-243-0000 so a specialist can help out. ^CP
Not compatible.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible with Mac. Could never use it money not well spent.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work right on my computer it was cheap so you get what you pay for
No, I would not recommend this to a friend