Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
It broke.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke very easily when I was trying to get a DVD out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
DVD Player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio was in and out when playing DVDs. It is unclear why
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pain in the assistant. Not as easy to operate as they say
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work. Tried all kinds of ways to get it to work...no luck.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having an issue using your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Disc Reader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product not working not happy instructions useless
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Have not been able to hook it up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to find it when I plug it in to my chrome book.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
AVOID
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.total crap. junked after 6 mos. 2nd one Ive bought, complete waste of money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with your disc drive. If you need assistance with using your disc drive, give our computer specialists a call at 800-243-0000. ^CP
Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 3 months of use it stopped working that’s all the use I got out of it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear this and are happy to help! Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^MC
Cable Connection Failed, device inoperable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this device. The internal pin failed and the device become inoperable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! It is terrible to hear about the issues you had with the drive you recently invested in and I can understand the frustration. If there is anything we can do to help, please reach out to our computer product specialists via phone at 1-800-243-0000. ^AB
Hard to review.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent been able to use this yet as my pc cant seem to recognize it.
I would recommend this to a friendDont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality this is not worth spending a single dollat
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product didn't play DVDs. You had ONE job, my friend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t play dvd to load files on to computer total waste of money
No, I would not recommend this to a friendNot recognized by my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two different types & returned both for same reason.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually returned this product because it did not work the way I wanted it to.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I am sorry to hear you returned the external drive due to not being satisfied with the functionality of it. Should you need further assistance, please reach out to our computer specialist at 1-800-243-0000.
waste
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not compartible with any device i have tried it on
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Gets the job done, but very expensive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done, but very expensive! Gets the job done, but very expensive!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
You have to buy the software for this to work
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why they don’t let you just plug in and play is beyond me
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Didn’t work, got an Apple cd/dvd player instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cd/dvd drive didn’t work so I returned it and got an Apple CD/dvd drive.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your experience with your drive was unsatisfactory. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Not pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wont play the disc when I put it in. I have to down load a app for this to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your drive, please reach out to our support team by calling 800-243-0000 so a specialist can help out. ^CP