Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Shoddy Goods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box arrived OPENED and this LG doesn't work on ANY computer!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the instructions. It didn't work on my Samsung TV.
No, I would not recommend this to a friendNever worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought along with Dell Inspiron laptop. Never worked.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Didn't work...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store it wasn't compatible with my HP.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Was not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with PC. The clerk said it would work but it did not.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble using your disc drive. We would be happy to look into this with you to check compatibility. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
DVD Writer addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we haven’t used this at all. Haven’t watched DVDs as much.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Confusing download instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally gave up trying to use it with my kids laptops. Still in the box.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Nett, I hate to hear you were having problems using your children's laptops with your DVD Player. I can definitely understand how frustrating this situation may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
How to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know how to use it. No directions for it. Need directions
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .You can find a downloadable copy of the owner's manual on our website at https://www.lg.com/us/support/product/lg-SP80NB80.AVAR10B If you need assistance with your disc drive, give our computer specialists a call at 800-243-0000. ^CP
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item stopped working after only 2 months of use AND I paid over $30!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We know it can be frustrating to have an item stop working after a few months. We would love to look into the problem you are experiencing. Please give our computer specialists a call at 800-243-0000. ^CP
DVD writer does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was tested from four computers , but does not play.
No, I would not recommend this to a friendSomething is wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never purchased this and it shows up on my purchases
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be bringing back for return. It doesn't work as expected.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with your disc drive. We would be happy to look into the problems you are having. Please give our computer specialists a call at 800-243-0000. ^CP
Not a reliable dvd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked since I bought it Would not reccommend to buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble with your new disc drive. So we can look into the issues you are experiencing, please call our computer specialists at 800-243-0000. ^CP
Was able to use one CD working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to use only one of the CDs and the others didn't work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! Be sure that you are not using a burned copy. If you need any assistance you can reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^KH
you lost me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never used it. i will ask the person i gave it to
No, I would not recommend this to a friendPurchased new, worked one day then stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to try to get it replaced on the 20th day after purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Dave, thank you for your review. I hate to hear that the external disk drive you purchased stopped working after one day of use. I can understand how upsetting this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light weight and a pain to open and close because it is so flimsy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the 8x External USB Double-Layer DVD±RW/CD-RW Drive did not meet your expectations. ^CP
Not Compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with my Chromebook OS. Return was easy.
I would recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter DM: @LGUS
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did everything it said to do and it didn’t work on my laptop
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. I hate to hear that the DVD Drive did not work on your laptop even after doing everything it said to do. I can understand how frustrating this situation may be for you. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
DID NOT LIKE IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WILL HAVE TO RETURN THIS ITEM, IT DOES NOT WORK WELL.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are unhappy with your disc drive and would be happy to take a look at the problems you are having. Please give our computer specialists a call at 800-243-0000 so we can get more information. ^CP