Customer Ratings & Reviews
- Model:
- SP80NB80
- SKU:
- 5852919
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the exceptional ease of use and overall performance of this device, which many find both efficient and reliable. Users frequently highlight the product's affordable price, compact size, and convenient USB-powered design as standout features. While the drive is praised for its impressive speed, quiet operation, and lightweight build, some users noted that additional software may be required for Mac compatibility.
This summary was generated by AI based on customer reviews.
Just crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dvd player doesn't work, don't waste your money. Find one that is a little more expensive that will actually work. The only thing I'm getting out of this is knowing I will never purchase another LG product, and something for target practice. I don't understand why these companies keep putting out crap products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Keith, thank you for your review. I hate to hear you are not satisfied with your DVD Player. I can definitely understand how frustrating it may be for your DVD Player to not work properly. I would love to see your rate go up. If there is anything we can do to assist you please feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn t tell me I needed Microsoft Word on my computer so I need to invest more morey. Very disappointing! Also the voice recognition training was long and difficult.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, We appreciate the time you took out of your day to let us know where we can improve. Please, Contact us at our Customer Service at 800-243-0000 should we be able to assist you in the near future, We look forward to providing the experience you deserve. ~Tanisha
Doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work do not buy has never worked I don’t know why they still sell it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Milt. Thank you for sharing your experience with us regarding the LG External DVD Drive, model SP80NB80. We understand your frustration with its performance issues. Your feedback is important, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport so we can provide troubleshooting steps or explore alternative solutions for you. We're committed to ensuring your satisfaction with our products. Thank you for reaching out. ^Sam
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this drive to go with the Dell laptop I was purchasing for my business so I could load quickbooks, office, etc.....used it twice and when I went to use it the third time the usb connection pushed inside of the drive and is now rattling around in there.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having issues with your drive. I would love to look into your case and help you find a solution. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Returning this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent an hour trying to get this set up….I thought it was just plug in and play…WRONG….can’t watch my dvd…will return
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your feedback with us. We genuinely understand your frustration when setting up electronics doesn't go as smoothly as expected. We apologize for any inconvenience caused. We respect your decision to return the product, and we would appreciate it if you could reach out to us privately on Facebook or Twitter (X) using the handle @LGUSSupport. Our dedicated team is here to assist you and address any concerns you may have. Thank you for giving us the opportunity to help. -Shae
Burned DVDs Dont Play Back In DVD Player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Burned multiple Verbatim DVDr videos that was recorded on a action cam. None of the DVD's played back on multiple dvd players tested. Geek squad said its a hardware issue. So it will be returned to best buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having troubles playing discs burned from the disc drive. Please give our computer specialists a call at 800-243-0000.
Joke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this product at all. Not worth buying
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Abigail. It seems that our product, the LG DVD Drive (SP80NB80) model, did not meet your overall needs. We strive to provide exceptional service and would like to address any concerns you may have. If you have any specific concerns about your unit, please reach out to us on social media @LGUSSupport so we can help you further. We're here to help you every step of the way. ^Juvy
Rotten product, didn't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, had two of them and they quit within a month. I will NEVER EVER buy this again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Only worked twice then died!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $40 for mine 5 months ago and only used it twice and today it won't read anymore. That's $40 to watch just 2 movies! That's what I call junk!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are experiencing an issue with your disc drive and would be happy to look into this further for you. Please take a moment to call out computer specialists directly at 800-243-0000. ^CP
This is my 2nd or 3rd one already
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a matter of 2 years, I've gone through 3 of these. The latest can't be more than 6 months old.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble out of your drive. We would love to have a computer specialist look into this. Please give us a call at 800-243-0000. ^CP
Worked briefly, then failed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, this device worked okay, but after only a few months, it stopped working. Not worth the money spent.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Doesn't work with MacOs Catalina 10.15
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blinks and clicks but will not mount up with the most current OS (MacBook Pro 16-inch, 2019)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Did not work for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all burned discs stuttered & skipped while playing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you had trouble playing disc's with the SP80NB80. We would be happy to have one of our computer specialists look into the problem you are experiencing. Our computer specialists can be reached by calling 800-243-0000. ^CP