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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 475 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the AI ThinQ 3.1.2-Channel 440W Soundbar System. They rave about the excellent sound quality, easy setup, and the effectiveness of the Dolby Atmos feature in smaller rooms. The sleek design of the soundbar is also well-received. However, some customers have concerns about its connectivity issues and feel that it is a bit pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 475 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good Soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that for the money that we would have a better volume and sound. It was a little difficult to set up, but was a decent speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Good sound without blasting you out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible AV lag but good sound when no lips on TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optically connected to the LG 55 C9PUA. Horrible AV lag especially when watching broadcast TV. No lag if I watch with just the internal speakers. Watching broadcast TV with both internal and soundbar is migraine inducing. Not nearly as bad when watching movies via Roku, although there it (the sound bar) falters/stutters then the AV gets out of sync. Rewinding and restarting fixes the problem until it happens again. The AV Synch "fix" in the LG Wi-Fi Speaker app just makes the problem worse. Sometimes it is several words out of sync w/ the lips moving first, then the sound later. Much like watching the old martial arts movies that were dubbed. When it works, or when playing music, it sounds really good. Although I wish I could connect it to the incorrectly named "wireless" speakers (see my other review regarding the wireless speakers that area actually wired...) Unless there is a way to fix this issue, I cannot recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skyler and Eric helped me out at the Anaheim location, great employees really guided me to the right product after getting upset with other soundbars I’ve tried from a different retailer. Don’t let these 2 go. I’ll ask for them every time I return to the Anaheim location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One word ... STELLAR!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product with my LG OLED 65 TV. If you want quality sound, you’ll love this unit. The sound really jumps at you when watching Dolby Vision 4K with Dolby Atmos. Some scenes will make your viewing room rattle. Rich, clear highs and mids with solid base from the sub. Amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was packaged very well and easy to set up. The volume is easily adjusted. It does have different modes but I tend to keep it set to just one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar under 1000 I’ve heard.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a sound at please make sure you get a 3.1 or 5.1 or 7.1. The center channel in the sound bar really helps with clarity of dialogue. The meridian dsp in this is great too. I don’t usually use stuff like that but I do on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best soundbar purchase I have ever made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a soundbar this is amazing! when it comes to the audio quality, features, and ease of use i cant think of a better soundbar to go with for the price!. The additional top speakers really make a impact and can simulate rear sound quite well. highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Theater Quality Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect sound bar to pair with an LG TV! You can recreate the movie theater experience in the comfort of your own living room or family room. The highs are crisp and the bass is well defined by the wireless powerful subwoofer. Great Purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG soubdbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar rocks loud and clear U was really surprised how this thing sounds, better then I thought. It's great for any room depending on the size of the room. A bedroom or kitchen, this will be more then enough power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound it a large room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the LG Soundbar after reviewing several different options from multiple manufacturers. We have a very large great room and the sound produced is excellent. We also like that it works seamlessly with our large screen TV; a single remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic soundbar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. I also bought the rear surround kit and this system really packs a punch and has exceeded expectations. Crisp sound, punchy bass and an immersive experience when coupled with the rear surround speakers. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still trying to get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still working on learning this system but I thing that it need the back speakers to get what I am looking for..... the surround sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good just not 800.00 good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for sound not great would exchange to lazy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could use more bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Would be awesome if it had deeper bass. Just needs more bass. I wouldn't pay 800 bucks for it. I got it while on black friday deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review of this LG Thin Q soundbar!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar has really good sound and will get very loud. The subwoofer has some deep bass and goes very good with the soundbar. I recommend this for someone who doesn't have alot of room for a surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound especially when paired with rear speakers. HDMI ARC does not work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my piece of crap Bose system with this. Love the system works great. Don’t have to do everything from an app!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disappointment do not buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchasedoone of these and 2 SL10YG sets to go with our Nano 8 65" tvs and a 55" SK8000. We have large rooms, so these should have been the best choice. WRONG!! Since day 1 the subwoofers just cut off while playing movies or TV shows. Not loud volumes, usually between 11-18 on the LG soundbar. If you own one, you know this is low volume because anything under 6 you cannot hear anyway. Now one of these won't even turn on. It is powered up because I can touch the touch panel on the bar and all 'buttons' create a 'ding' sound. But no audio, no display. As far as I'm concerned at this point I have $3400 ornaments around my TVS. Obviously this is a design issue. 3 different TVS, 3 separate systems, 2 different series, in 3 different rooms, in 3 different areas of the house, all having the SAME PROBLEM! We have never been able to use Atmos to hear a movie or show because the woofer keeps cutting out. So that's $3400 in ornaments.....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition over the TV audio. This is a bit overpriced but does provide more sound depth. Base could be better.

    I would recommend this to a friend
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