Customer Ratings & Reviews

We bought this LG Blu Ray Player for a third room. What more at this price point can anyone else expect. It Really did it's job for a nice budget player. The WiFi and it's functions all worked just fine. Very pleased.

Bought to accessorize non-Smart television. Great picture, easy access to Netflix and YouTube at an affordable price.

got this playing to go with my new 3D TV. Played Mad Max on it and the player/movie/TV combo was great. Player is easy to setup and use.

We purchased an LG TV and the sales person said we couldn't go wrong with this Unit. It works great with all our Blue ray and DVDs look amazing on it as well. Great item no complaints

It does well what is supposed to do. I use my lg g3 mobile to remote control it. I also use its Netflix application without any problems. I would recommend it to anyone.

I love my LG Blue Ray DVD player. My nephew broke our other DVD and I need something to keep him happy. I'm not technical but I was able to connect it to the tv and play.

This LG Blu-ray/DVD player unit was a good deal and plugged right into to my several-years-old LG television. Everything worked as intended.

worth every penny, easy to use, 3D works excellent

but I wish the "Coming Soon" function under the apps store was working... would like to be able to download more apps.

Really cannot tell the difference between UHD and Blue Ray when watching a movie. But overall it work well.

Excellent 3d Blu-ray and smart streaming device. Easy to set up.

I had an LG before no issues,it was an excellent product. This Blu Ray player horrible. Freezes constantly,I have to unplug to boot it up all the time. Blu ray player works fine . The apps on it do not. Spend more $ do not buy a player for under a $100.00 Very disappointed.

I am very happy that I chose the LG 3D/DVD player. You will not be disappointed!!

Great player, easy to hook up and use. picture is great. So far so good.

It's easy to use and light, you can easily watch movies at home.

This blu ray has great features and very compact .

I switched from a Sony Smart BLU Ray player to this LG. The set up was easy and the responsiveness is fine.

After buying this product, I am both pleased yet a little disappointed! I needed another player to replace my 5 year old Sony 3-D player (also bought at BB) because it was no longer compatible with YouTube. Since my TV is an LG, I decided to buy an LG player. The LG BP550 is smaller than my older Sony (another reason I chose it) and has fewer apps but I really didn't care about that as long as YouTube worked and that it also had Netflix and HuluPlus apps. Hooking it up and installing it was quick and easy and completing the system update was also a breeze! Already on sale, I saw it was also available as an Open-Box item so I thought I could save even more buying it at that option...NOT! Advertised as 'Open-Box Excellent Condition' I ordered it on May 13th and it arrived on the 15th - without the remote! Maybe I shouldn't have assumed that an item labeled as "Returned, used as display model in store, or opened due to packaging damage but remains in like-new condition" meant or means that all accessories, cables, manuals, remotes, etc. are included. Fortunately, my TV remote was able to do some of the basic stuff for installing and some playback features but that's it. So I make a call to BB and learn that the 4-yr Protection Plan I paid for would not cover this missing remote and was then advised to call LG for a 'free' replacement. Customer service at LG then directed me to call their authorized parts dealer for my time zone. Of course, they were closed on Saturday and Sunday! I called the parts dealer today (18th) and was told to contact the retailer since I'd "recently purchased the item and it should be returnable/replaceable under warranty". I explained that I had been informed that it was not and that I was told to call them by both BB and LG! Subsequently, I was given the part number and price for a replacement remote! Well it looks as if buying Open-Box didn't save me much, if anything, after all since the replacement remote has to be paid for out of my pocket! I may be better off returning this player and buying a NEW one instead! However, I must say that I do like the player for what features I have been able to access while using my TV remote! I look forward to obtaining the full benefits and features when using the actual remote control for the BP550!

I purchased this as an upgrade to my old Blu-Ray. It works just the way I need it to. I like the wireless on it

It works well but it freezes and I have to plug in and unplug it to get it to work.