Customer Ratings & Reviews
- Model:
- LRFXC2606S
- |
- SKU:
- 10947834
Customer reviews
Rating 4.7 out of 5 stars with 705 reviews
(705 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
Refrigerator - Great, Best Buy Delivery - Not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is great. Best Buy delivery service was late by 3 days.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would prefer a clearer way to select water,ice or crushed ice.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Bigger crispers than previous model eas the winner
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new dispenser for water and ice with one touch.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Pretty good. Not thought out design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The large storage bottom drawer is inconvenient as a single drawer... it should be two so you dont have to open both doors
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
LG Makes Excellent Refrigerators
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator. I would have preferred more refrigerator room and less freezer space.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All received in good shape and on time for delivery. thans Paul ALIkin
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and installation was easy. I am very happy with my purchase.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See I far so good but it’s only been a week.the installation went smoothly
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far love my new refrigerator. The Best Buy installers were also great.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG -Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is one of the best but can add screen like Samsung
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than what I anticipated. Will definitely recommend this product.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
LG - French door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, plenty of shelves and stainless appearance.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Henrietta
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that installed our refrigerator were awesome. Very professional.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Somewhat satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the appliance but delivery service was the worst
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
try to stick to your price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit told on wed one price on thurs it was sold to me for 50 dollars more than the day before
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Dumb fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed to learn the ‘WiFi with alerts’ doesn’t do the one thing you’d think it does. There is no feedback for is the fridge is working. You can’t even see the actual temp. Just the set point. Fairly useless communication.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joe. Thank you for sharing your experience with the LG Refrigerator (LRFXC2606S) model. We appreciate the details you’ve provided about the WiFi and alerts feature.
For this model, the connected app is designed to show the set temperature and send alerts (such as door left open or filter replacement), but it does not display the actual internal temperature. One helpful step is to ensure the LG ThinQ app is updated to the latest version, as updates can improve communication features and reliability. You can also enable Smart Diagnosis through the app, which provides feedback on the fridge’s operation and can help confirm if the unit is working properly. You can find more guidance here: https://www.youtube.com/watch?v=hbXdsgYe1E0. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^Juvy
Rated 5 out of 5 stars
Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt easy delivery... fridge is totally as desired by
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Worst customer service ever!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the WORST customer service of my life. They had the wrong address for delivery. Not one person could correct it. It was scheduled for September 18 which was cancelled. I spoke to someone on the 18th who said the address would be changed after 7pm. I called again on Thursday, I was rescheduled for Saturday with the wrong address. I was told it would be changed after 9pm. On Friday, still the wrong address. I was told I would have to reschedule. I reschedule for Monday. I was given a delivery window. I received a text that it was arriving in 20 minutes. No arrival. I called and they told me it wasn't scheduled or coming. So, I cancelled my order. They gave me a promotional gift card with my order which they will not refund me for. I was told that I could not speak to a manager, none would call me back either. So now this entire miserable experience has cost me $250!!! I will never spend $.01 here again!!!
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Laurie. Thank you for sharing your experience regarding the delivery of the LG Refrigerator (LRFXC2606S) model. We understand your concern about dealing with poor service, especially when it involves multiple rescheduling and incorrect information. We strive to provide excellent services and ensure a smooth and seamless experience. We encourage you to reach out to us directly so we can help escalate this situation and seek a resolution.
Please send us a private message on social media @LGUSSupport, and our team will do everything we can to assist you further. Your satisfaction is our priority, and we appreciate the opportunity to make this right for you. ^Juvy
Rated 3 out of 5 stars
LG, this fridge needs a little tweaking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking; hard to change the shelves to readjust for even a milk carton; the ice making is very slow and there is no accelerator as on previous LG units I've owned; there is no drip shelf - so be careful when you are filling up that water glass
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Improve this message: Hi there. Thank you for sharing your feedback about the LRFXC2606S refrigerator. We appreciate your input, and we're sorry to hear that you've encountered some issues and inconveniences with the unit. Your feedback is valuable as it helps us understand where improvements can be made.
Here are some suggestions and considerations for the issues you've mentioned:
Shelf Adjustments: Adjusting shelves for different-sized items should be a convenient feature. If you find it difficult to change the shelves, consider reaching out to LG's customer support for assistance. They can provide guidance on the best way to adjust the shelves for your specific needs.
Ice Maker Speed: The ice-making speed can vary between different refrigerator models. If you find that the LRFXC2606S's ice maker is slower than expected, it might be a design feature of this particular model. For faster ice production, you could consider adding ice trays or portable ice makers to supplement your ice supply.
Drip Shelf: The absence of a drip shelf can indeed lead to potential spills when filling up a water glass. To mitigate this issue, try filling your glass more slowly or placing a small tray or dish under the water dispenser to catch any drips.
We appreciate your patience and understanding, and we'll make sure to pass your feedback along to our product development team. If you need further assistance, please send us a private message on Facebook or Twitter using the handle @LGUSSupport, and provide us with your contact information. Our team will be more than happy to assist you further. ^Jolly
Hi there! Thank you for providing feedback on the LRFXC2606S refrigerator. We value your input and apologize for any inconvenience you have experienced with the unit. Your feedback helps us identify areas for improvement.
Suggestions and Considerations
Shelf Adjustments: We understand that adjusting shelves for different-sized items is important for convenience. If you're having trouble changing the shelves, please reach out to LG's customer support for guidance. They can provide assistance on the best way to adjust the shelves to meet your specific needs.
Ice Maker Speed: The ice-making speed can vary between refrigerator models. If you find that the LRFXC2606S's ice maker is slower than expected, it may be a design feature of this particular model. To supplement your ice supply and increase production, you could consider using ice trays or portable ice makers.
Drip Shelf: We acknowledge that the absence of a drip shelf can lead to potential spills when filling a water glass. To address this issue, try filling your glass more slowly or place a small tray or dish underneath the water dispenser to catch any drips.
We appreciate your patience and understanding, and we will ensure that your feedback reaches our product development team. If you require further assistance, please send us a private message on Facebook or Twitter using the handle @LGUSSupport and provide us with your contact information. Our team is ready to assist you. ^Jolly













































