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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 701 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the Counter-Depth MAX refrigerator, highlighting its ample internal space, convenient dual ice makers, and overall excellent performance. Many appreciate its perfect size for the kitchen, quiet operation, and efficient design for optimal storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 4 out of 5 stars

    Caveat Emptor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI: I REALLY don't like leaving bad reviews. In this case, I wish I had read about my issues, as it would have caused me to go with another fridge. This LG is a great fridge overall, but the reason for 4 stars is simple: 1. Lower veggie- cooled drawer should be split into 2 drawers for each door (see pics). Requires you to open both doors to slide out the single drawer, instead of having 2 drawers (one for each door), which lets out all of the cooled air. Poor engineering, and they obviously bypassed those comments from the focus group (if they even had them) feedback. 2. Annoying beeping system when the fridge is left open for more than 30 seconds (this is also a plus because we've accidentally left the door open after leaving the kitchen and the beeps do help to remind that we were forgetful). Wish there was a way to to turn it off, especially when I'm cooking and have to leave the fridge open for various ingredients for the different dishes I'm making simultaneously. 3. It started rusting by the water dispenser (see pics) after 3 months. What the.....? That's really bad. I pay $2,500 for a fridge and it starts rusting after 3 months? Wow. Personally, I wouldn't buy this again. I'm going to call Best Buy now to see what can be done about the rusting. If it can be fixed/replaced, then I'll return and update my rating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Refrigerator, HORRIBLY annoying alert

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, has all the bells and whistles I needed and was at a great price during Black Friday event. The ONLY issue I have with it and reason I gave it 3 stars is the CONSTANT beeping when its left open for more than 30 seconds. VERY annoying. Its pretty much constantly going off because in a house of 4 people there seems to always be someone going into the refrigerator. If it was left open for 5 minutes I could understand but this alert happens after a VERY short time of it being open... very annoying.

    I would recommend this to a friend