Customer Ratings & Reviews

It’s only been a few weeks but I love this fridge so much! We renovated our kitchen 9/2021 and bought all WP stainless steel appliances. Unfortunately, the ice maker and water went out in the fridge. I could not fathom having mismatched appliances so I was looking to buy the same brand again. However, I couldn’t stomach wasting money on another appliance that would give out after a few years. I procrastinated on buying a new fridge because I just couldn’t get another brand and it not match my other appliances. I eventually went into a Best Buy store to compare the stainless steel look between the WP and the LG. As picky as I am, I determined it would be acceptable to buy an LG to go with my other WP appliances. I ordered this fridge and set the delivery date out a week. I knew I’d need to go back in store to reassure myself the stainless steel finish would match good enough *facepalm*. And I did. I went back in store to double check and again, I convinced myself it would be ok. Delivery day came and the guys were great! Very careful not to scratch or dent anything. Once we got the fridge hooked up I just stood back and looked at it with heart eyes! I wish I would have bought this fridge in the first place! I absolutely love the look of the fridge. I feel it elevates the look of my kitchen. The stainless steel matches perfectly with my other WP appliances that are within very close proximity. The dual ice maker is life changing! The water stream is so strong! The inside…. The inside!!! The space this thing has!!! Even the dinging noise the fridge makes is so cute. All in all, im actually happy my WP fridge failed. I love this fridge!

I've had this refrigerator for several months and I've found it to be great so far. Having 2 ice makers is a real plus since the door ice maker doesn't hold a lot of ice. Your freezer ice maker reservoir does hold a lot and that helps when you have company. The only thing that's annoying is that you can't use the water/ice dispenser as long as the other refrigerator door is open. So if you start dispensing ice in your glass and someone else comes along and opens the opposite door, your dispensing stops. Not a huge deal, but slightly annoying. I almost don't care as long as it continues to work well. I haven't had good luck with refrigerators, but so far so good with this one. The inside refrigerator compartment is spacious and even though I have a back-up refrigerator, I haven't needed it too much at all. Freezer is spacious also. Very attractive design and a quick wipe-down of the stainless steel is all that's needed to make it look perfect again.

This refrigerator is a great fit for our kitchen All of us likes it , my wife is great for the bigger space it have both on the freezer and on the main space . Kids like the external water filter It has multiple ice tray options which really helps in getting more ice cubes when ever necessary

This was a replacemnet for my Samsung French Door Smart Refrigerator that had a faulty water dispenser that kept dripping and Geek Squad was unable to fix. I chose to go with this LG model because the Samsung model was no longer available and this LG model was the same price. I am very pleased that I made the right choice because I am finding this LG to be better than the Samsung. It is roomier and a very well thought out appliance. The water filter is also much easier to replace. This is my first LG appliance and I am quite impressed with it at this time.

Excellent space and room for a counter depth fridge. Second icemaker in freezer is a plus. Nice and quiet as well.

I love my new refrigerator! It Is a counter depth model and it has plenty of interior space. I had a standard depth refrigerator before that’s stuck out way too far that I just lived with. This model makes my kitchen look so much more spacious. The ice machine works well and the refrigerator is very quiet.

Had previously owned an LG French door refrigerator and enjoy the space saving ice maker . The newer model has many more options and so far I’m enjoying it and the amount of space .

We have had our refrigerator for about 2 weeks and we are really pleased with it. It has a lot of space for a counter depth and good storage in the doors. It's nice having an additional ice maker in the freezer. You do have to be careful filling larger water bottles with the ice maker in the door as ice will slip out around the bottle and fall on the floor. One complaint I do have compared to my old LG refrigerator is that there are only a few placements for the shelves which makes fitting taller items difficult any place other than in the door. My old LG as well as the higher end LG refrigerators have an adjustable shelf on the top which pushes in to make a half shelf allowing for taller items on the second shelf. LG please make this standard on all of your refrigerators.

Simple and spacious for a counter depth. Works great! Wish the shelves had more adjustability. There are only a couple options. It worked out ok though.

Spacious, easy to pour water or ice without opening the door. And manageable using a mobile app

This is our second Samsung refrigerator and was a perfect replacement. Even though it has a smaller cubic footage than the last, it’s roomier since the ice maker is in the door. Love the no fingerprint finish - great with kids in the house.

Happy with purchase - in-store experience, delivery and setup quick and easy. Fridge has more room and better layout than our previous Whirlpool of the same exterior dimensions.

This repaced a 19 cu ft refrigerator. Did not realize how much room we now have. It is also listed as one of the top refrigerators in Consumer Report. Love, Love, Love!

Newly purchased in March 2025. Loving it so far. Great look. It really doesn't leave fingerprints. Lots of storage space. Love the built-in icemaker in the door, instead of hanging in the upper left corner of the fridge. Allowing more storage space. There is a second ice-maker in the freezer, which is great for parties when more ice is needed. Only minor complaint is that there is only one "select" button on the in-door ice/water dispenser to switch from the ice and water dispenser. And that "select" button reads very small. People are always asking how to switch from ice to water. Would have preferred there to be touch buttons for each option.

I love, love my new refrigerator! First time owning an LG. It has great reviews, so decided to give it a try, not disappointed. Keeps items nice and cold, I love the 2 ice dispensers, so handy. Plenty of storage space . Definitely would recommend

I love this refrigerator SO much. I replaced a side-by-side with this fridge and it's a game changer. Perfect size, it works great, quiet (well, the ice is loud when it drops, but who cares about that). I had a small space to work with and refrigerators are so HUGE these days. I just love this one. My old fridge was busting at the seams and this one feels almost empty it is so roomy. Easy purchase, great delivery - on time. Great Buy at Best Buy!

We have had this refrigerator for 10 months and we love it. We replaced a full-size French door, with this counter-depth and we don't feel like we lost any interior space at all. We do not use the "smart" features. It took us a while to figure out how to stop the freezer drawer from making ice. (You have touch/un-light the Ice Plus on the panel. ) The freezer is the same size as old LG 2-drawer. Very bright interior lights and we love that all the drawers are see-thru. Outside cleans up nicely and front and sides hold magnets. The back is flat but the top does have "caps" over the door hinges. The caps are 1" high; from front face of door to back of cap is ~ 12" , so plan for that if you are slipping under upper- cabinets. Worked fine for our 18-inchers. Best Buy was easy to work with from purchase to delivery. Great customer service.

Bought this LG counter depth refrigerator after having a terrible experience with a Samsung unit. The interior space of the LG is astounding, both in the refrigerator section and the freezer section. Way bigger than any other counter depth units we looked at. It is very quiet and we love that it has two ice makers. Also love the non-finger print stainless steel finish. I would not hesitate to recommend this unit to anyone looking for a very nice counter depth refrigerator!

Perfect for what I need…. Counter depth Is awesome, love the double door opening to a bright spacious area, sturdy all glass shelves, and spacious drawers. Love the freezer space with the extra ice bin.. Everything about the design of this refrige is great for a small family, you have to remember it’s counter depth so not deep but definitely designed to accommodate you!!! Love the double ice. Love the design for the water and ice dispenser!!!

Finally bought a French-door fridge and overall pretty happy with the LG counter version. Love the large storage capacity for a counter-depth fridge, the sleek look and the double ice maker. There are just a few things that could be better. If the side of your fridge is against a wall/doorway like ours be aware that the doors are thick (4") and may interfere with being able to fully open the French doors. Our right door can only open to 90 degrees max but we make it work. While there is massive storage, we had to remove a shelf to make room for taller items. The left door is heavier than the right due to the ice maker and tends to slam loudly if you're not careful. And we haven't figured out how to disable/change the beeping when doors are kept open which can get annoying, especially when loading groceries. Overall we are liking this fridge despite the minor quirks.