Customer Ratings & Reviews

So far so good, Quiet, production of ice is fast enough for my use and you have the 2nd ice dispenser in the drawer if you need extra. The app connection is great too, allow you to change some settings like chime, light, energy saving, and let you see your use in genera (power/water) Great fridge, will recommend

I love it! I love the dual ice-maker. This is the nicest refrigerator I have ever had. I love the French doors.

The Fridge is very sleek and quiet. It connects seamlessly through the LG app so that I can adjust the temperature of both the freezer and fridge. Also makes ice very quick.

I replaced a 12 year old Samsung with this LG. I like the two ice options (door and freezer). The door alone never had enough for coolers. I also like the filters are much easier to get to and replace. Overall, I am happy with the product. The BB installers did a great job. Also, informed me that the uneven handles on the door are fixed with spacers provided (put spacers on other side door). It’s intentional apparently. In case what you put in the door is heavy and you don’t need the spacers. Nice looking refrigerator.

It is a great refrigerator. Love how it looks in our kitchen. The delivery guys were awesome.

never have a problem with best buys' service when I get appliances. I replaced my old LG with a new LG refrigerator. no complaints. on delivery the truck driver called ahead of time and came as expected on the time. removed and installed my new unit. Thank you again for doing that.

Love this fridge. I had a similar one at my last house. And loved it so much I got this one when we moved.

We love our new refrigerator, it looks amazing and works great

I love this refrigerator SO much. I replaced a side-by-side with this fridge and it's a game changer. Perfect size, it works great, quiet (well, the ice is loud when it drops, but who cares about that). I had a small space to work with and refrigerators are so HUGE these days. I just love this one. My old fridge was busting at the seams and this one feels almost empty it is so roomy. Easy purchase, great delivery - on time. Great Buy at Best Buy!

This is a great refrigerator for the price. It’s the perfect size, has lots of storage, and produces a good amount of ice. Having filtered water on the door is awesome. I’ve had no issues with this unit and am happy with my purchase.

Overall the fridge as a product is great! Love the upgrade - lots of room, nice and bright. Can get some organizers and makes it even nicer. It does provide one side drawer to hold taller drink items like milk or juice cartons and can maybe hold three of them and some thinner items. I do think there should be a bit more room for them but can lay things horizontally. The filter is easy to access and for the three weeks I’ve had the fridge no issues have occurred. The lost star is from Best Buy and their service. Will warm you to talk to the Best Buy representatives and get a real answer on if they can install or not based on copper or plastic lines. Every person from the store rep, to a customer service rep, to the survey guy, and the delivery guy all said something different. We made it very clear we had an old copper line. Store rep said it’s fine they will send a contracted plumber, survey team comes and say cool we can do it, will replace it to stainless. Next day after the survey team comes, a customer service lady says hey we can’t do copper lines it will be canceled but your delivery driver will be able to install. Ok. Delivery comes and says hey there’s plastic we can’t touch that but copper we can do. We undo the plastic for them but the copper line doesn’t work. Ok. I have to call Best Buy to reschedule my canceled appt and the plumber team does show up and can install it. Honestly huge waste of time that could have been streamlined. I would say just be very clear with what they can do cause right now I still have no idea what Best Buy cares to do.

The refrigerator fits fine in the space I have. It works great so far. I had trouble initially getting the correct size and the worker sent to measure was no help. Finding a knowledgable salesperson was time consuming and I finally found the right size with the salesperson in Cedar Park.

Great refrigerator. Looks great. Size perfect and dual ice maker ensures you never run out.

Quiet, even temperatures inside. Good looking. Roomy freezer and main compartment.

We had to quickly replace a 12 yr old LG that we loved. Well fortunately we found exactly what we wanted. This is as good as our last LG but with some added perks. Extra ice maker in the freezer and the door. Bravo! The sleek front with the controls inside. The drawers and shelves are huge but fit in our compact place. The freezer didn't change, and there was no need to do so. Love this choice.

Very good working Nice looking Do a lot of ice It fit perfectly in the space. Had for it

"I recently purchased an LG refrigerator from Best Buy, and I couldn't be happier with my experience. The staff was knowledgeable and helped me find the perfect model that fits my needs and kitchen space. The fridge itself is fantastic — sleek, spacious, and energy-efficient, with smart features that make everyday use a breeze. Delivery was smooth and on time, and the setup process was quick and hassle-free. I highly recommend both LG refrigerators and Best Buy for anyone looking for top-notch products and service!"

Works excellent, Nice design, Spacious and easy to clean. The outside water and ice dispenser takes a bit of getting used to - in terms of changing from ice to water- BUT is incredibly effective

So far so good. Too soon to really evaluate (two weeks) but seems well built and attractive. This is "counter depth" but sticks out 2 inches more than our old one. On the other hand it is MUCH more spacious. Very happy so far.

This is a very sleek, functional and large counter depth refrigerator. It’s very quiet and the side is nicely trimmed.