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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator's ample internal space and the convenience of its dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design. Some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 694 reviews
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG 25.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our old counter depth refrig. somehow it is 5 cu ft bigger. we really like it and the app that goes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really beautiful fridge. Working well so far and a lot of space. Taking away a star bc the plastic pieces inside are pretty cheap, and the storage on the left where the ice maker lives is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Just the right refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has more space than our previous unit while still occupying the same area in our kitchen. Has all the features we need for the price. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Enjoy the Convenience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits our needs perfectly. Great storage for a counter-depth appliance. Easy to find items. Love having the dual ice. A really nice change from our previous side-by-side.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent interior space for a counter depth refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My idea of a fridge, makes plenty of ice in the bottom drawer, water and ice on the door and plenty of room inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well-built and good functioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit operating well. Only concern is that both upper drawers must be opened to access a full length cold meat/cheese drawer. A replacement double door assembly would be welcomed for sale option or aftermarket purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Amazing buy from best buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this refrigerator. It has ample space and cools just perfect. Ice and water are always delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG Counter Depth Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this refrigerator. Very roomy inside. Shelves are easy to readjust and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great storage space no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge love to storage space as well. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Plenty of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of room. we love this fridge! We love that the inside shelves are movable

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG refrigerator! It has two ice makers, plenty of room for everything in both the fridge and the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast the ice bucket in freezer gets refilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator in this price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator for a bargain price. I've had Whirlpool and Samsung refrigerators before but I regretted buying those brands. There is no comparison with LG when it comes to refrigerators as they are reliable and long lasting. This particular model is very practical and I love the fact that it is counter-deep and still has ton of space inside. Only drawback I found is that icemaker sometimes get clogged with ice and you have to clear it up by opening the ice maker drawer. The water dispenser is nice but in the first few days water tastes plasticky but it is normal. Overall highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely lighted interior. Attractive appearance. Have to be careful when closing both doors at same time as flipper between doors doesn't always close. Afraid it will break at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two people size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second fridge we bought the first had lots of issues. So far we don't have anything bad to say. This fridge is smaller than our original but the two of us have no problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator and freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual top doors. You can open either side instead of both for the crisper drawers. Dual ice maker very handy. The inside space is well balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge worht every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so far! Dual ice is a super feature and the space is great. Lighting is also a plus and it's adjustable too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator that does what it’s supposed to do. No issues. Professional delivery and installation by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great! We just had it installed! And it fits perfectly in our kitchen. It seemed bigger than most counter depth products, but it fits perfect!

    I would recommend this to a friend