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Customer Ratings & Reviews

$1,999.99
Save $1,600
Comp. Value: $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 697 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Counter-Depth MAX refrigerator, highlighting its ample internal space, convenient dual ice makers, and overall excellent performance. Many appreciate its perfect size for the kitchen, quiet operation, and efficient design for optimal storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 697 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good fridge nice double ice feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge has ice in the bottom and then on the front of door . Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer, Dryer and refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were pleasant, professional, helpful and cleaned up when they finished, couldn’t ask for more,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth and large capacity. Has plenty of capacity for second ice maker I'm freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product! Very satisfied. No surprises. The refrigerator works as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been over two weeks and everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy refrigerator customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a great purchase. It works good, I like the storage set up and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and price .. I recommend for this item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator two years ago. A wheel has already come off one of the racks in the freezer, making it hard to open and close.. The door icemaker works only intermittently. Would not have expected this many problems this early on. Also as hard to find a parts list for this refrigerator online. When you search the model number, nothing comes up.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, KyleW. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry regarding the freezer rack wheel, the intermittent ice maker performance, and your difficulty in locating the parts list online. To assist with the ice maker, we recommend checking the water filter for any clogs and ensuring the freezer temperature is set at or below 0°F (-18°C), as this ensures optimal ice production. We understand that the unit didn't meet your expectations for long-term durability, and we are committed to helping you find the specific parts and solutions you need.
      https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-dual-ice-stainless-steel/JJ8VPZRHWR
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Cons mentioned:
    Shelf adjustability

    Rated 3 out of 5 stars

    Nothing Special. Stainless Finish costs more. Eh!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this fridge. It has a nice stainless steel finish that's easy to clean. The temperate control panel never changes. It always reads one temperature. My old fridge provided the actual internal temp so you would know when something was wrong. Left ice door shelving could be slightly bigger to allow stacking of more items. Shelving capacity once arranged right is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with the storage capacity and design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerators are the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! More spacious than we thought!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! For me the only downside is you can only store “tall items” in the door and not on the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Counter-Dept is must biy for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Counter-Depth Refrigerator. It looks great and the LQ app is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads of storage in a counterdepth fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving all the capacity that this counterdepth fridge offers, exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Spacious Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how spacious the fridge is and the compartments. The water and ice are great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moving on up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our new fridge, we couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Delivery and installation was smooth. Working as expected. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG fridge i like the fact that it has 2 places for ice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size! Didn't have problems with the door of the house!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Refrigerator Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy this refrigerator. It’s the best one I’ve ever had.

    I would recommend this to a friend