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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 696 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator's ample internal space and the convenience of its dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design. Some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 696 reviews
  • Rated 5 out of 5 stars

    Another great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy check out and they even helped me load it up. The French door refrigerators by LG are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are minor issues ie door alarm not adjustable, bottom drawer. First few months in I would recommend overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this refrigerator, It is a very well made product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best one that I got and I’m so happy with it , I suggest everyone who want to buy the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOD804

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator in June and love the amenities it offers. Our last refrigerator was an LG as well.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Odie. We appreciate your time in leaving us a review in regards to your 25.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Dual Ice in Stainless steel. Your many positive comments are really appreciated, and we thank you for taking time out to make them. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. ^Anthony LG

  • Rated 2 out of 5 stars

    Dumb fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed to learn the ‘WiFi with alerts’ doesn’t do the one thing you’d think it does. There is no feedback for is the fridge is working. You can’t even see the actual temp. Just the set point. Fairly useless communication.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joe. Thank you for sharing your experience with the LG Refrigerator (LRFXC2606S) model. We appreciate the details you’ve provided about the WiFi and alerts feature.

      For this model, the connected app is designed to show the set temperature and send alerts (such as door left open or filter replacement), but it does not display the actual internal temperature. One helpful step is to ensure the LG ThinQ app is updated to the latest version, as updates can improve communication features and reliability. You can also enable Smart Diagnosis through the app, which provides feedback on the fridge’s operation and can help confirm if the unit is working properly. You can find more guidance here: https://www.youtube.com/watch?v=hbXdsgYe1E0. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^Juvy LG

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the fridge for a couple weeks now. Everything has been great. The installers did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!! Could not have asked for a better fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service makes the differance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and delivery from Best Buy stood out to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOOOOOOVE our new fridge!!!! Its perfect for what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Amount of Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for the money! Has plenty of well sectioned room and compartments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!!! The only issue is the weight of the left door with the ice maker. It has a tendency to slam shut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This process went lightyears smoother than the last one did. Gift card system still needs to be reworked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig. The space is well designed. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new fridge. Sales person was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator - Great, Best Buy Delivery - Not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great. Best Buy delivery service was late by 3 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all of the features we were looking for, with no issues in the first several weeks now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the Refridgerator we recently purchased. Thank you for your good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and looks wonderful in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer a clearer way to select water,ice or crushed ice.

    I would recommend this to a friend