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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 696 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator's ample internal space and the convenience of its dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design. Some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 696 reviews
  • Rated 1 out of 5 stars

    Horrible water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter doesn't work and makes your water taste like chemicals. Replaced water filter 3 times in the first 3 weeks of use. Apparently this is common on LG refrigerators steer clear of this item.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, AnnMary. Thank you for sharing your experience with the LG Refrigerator (LRFXC2606S) model. We understand your concern about dealing with water filter issues and unpleasant tastes, especially after replacing the filter multiple times. We strive to provide reliable, high-quality products exceeding our customer's needs. To improve the water taste, make sure the water supply line is properly connected and that there are no kinks or restrictions. Additionally, flushing the new filter according to the manufacturer's instructions can help remove any residual tastes from the manufacturing process. For guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-water-or-ice-tastesmell-bad--1337887827042. If the problem persists, please send us a private message on social media @LGUSSupport. Our team is here to assist you further and explore possible solutions. Thank you for your understanding, and we hope to help you resolve this issue. ^Juvy LG

  • Rated 1 out of 5 stars

    Junk refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year 3 months ice maker working intermittently and the bottom drawer is stuck. no warranty and best buy bs 2 year membership plan must be repurchased annually to have the 2 year coverage.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFXC2606S) model. We understand your concern about dealing with intermittent ice maker issues and a stuck drawer, especially outside of warranty coverage. We strive to provide high-quality products that exceed our customer's needs and expectations.

      For the ice maker, we recommend checking the water supply line for any kinks or obstructions, as this can impact performance. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. Regarding the stuck drawer, ensure there are no items blocking it and try gently pulling it out while wiggling side to side.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with troubleshooting and exploring possible solutions. We appreciate your patience and want to help you resolve these issues. ^Juvy LG

  • Rated 1 out of 5 stars

    Ice Maker failed within 36 hours

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit I bought didn't even last 36 hours before there was a problem with one of the ice makers resulting in the unit sounding like a Briggs & Stratton engine.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jeremy. Thank you for bringing this issue with your LG Refrigerator (LRFXC2606S) model to our attention. We understand your concern about experiencing a problem so soon after purchase, especially with a noisy ice maker. We strive to provide reliable, high-quality products that exceed our customer's needs. In the meantime, you can try a few basic troubleshooting steps: Ensure there are no obstructions or ice blockages in the ice maker that might be causing unusual noises. If the ice maker has a reset button, try using it to see if that resolves the noise issue. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20151. If you need further assistance, you can reach out to us on social media @LGUSSupport. We’re here to help ensure that your refrigerator functions correctly and meets your expectations. ^Juvy LG

  • Rated 1 out of 5 stars

    Loud door ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud door ice maker. LG replaced the ice maker but the ice maker is still extremely loud. LG will not fix the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible frig and do t buy anything from best buy its all used and broke and they dont stand by there name or there customer

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you being a part of the LG family. Feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that make everyday life a bit more convenient. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter. Once there, you may send us a private or direct message with your contact information and the serial or model number of your unit so that we will be able to assist directly with back-and-forth conversations. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you. ~Tanisha LG

  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Love this refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG this is sleek and roomier at the same time . Love the ice dual maker that’s mostly reason I bought this refrigerator all the other ones had an ice maker that was not removable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at several models before settling on this LG model. The large shelves on the right door are great for juices, milk etc. Also there is an additional ice container in the freezer which is useful. Clean look inside, and can monitor temping the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much storage space!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator!! The storage shelf’s and drawers are so practical. The refrigerator section gives us way more storage volume than our previous model. I love how it is now easier for me to organize and access items. The long slip drawer on the bottom is excellent for frequently used items. The ice machine and drawer are so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very knowledgeable sales person and he recommended the perfect refrigerator for us. It was delivered on time and installed without incident and is working beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    LG Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, plenty of space and two ice makers is a giant plus. Hook up was easy, overall happy with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and it’s non fingerprint. The size is perfect,great light inside

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Christine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks so sleek and has more space than I realized when I ordered it. So happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Nice buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator does everything you need. Roomy and nice looking. Great buy at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The dual ice makers is fantastic. Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Awesome fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and gets the job done. lots of storage space!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge! Very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird to love a fridge, but we purchased another brand 1 year ago and had nothing but trouble. This has worked flawlessly, the ice maker is great, handles feel solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, great product and reasonable price. The layout provides a very good use of space and the overall simple design is easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great ..... plenty of room ... convenient freezer ..... dual ice maker (love it!). Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far refrigerator is working well. Purchased for my daughter as a first time homeowner; enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Frig I’ve ever had!!! Very spacious for a Counterdepth.

    I would recommend this to a friend