Customer Ratings & Reviews

Weird to love a fridge, but we purchased another brand 1 year ago and had nothing but trouble. This has worked flawlessly, the ice maker is great, handles feel solid.

So far, great product and reasonable price. The layout provides a very good use of space and the overall simple design is easy to keep clean.

Refrigerator is great ..... plenty of room ... convenient freezer ..... dual ice maker (love it!). Highly recommend it.

Thus far refrigerator is working well. Purchased for my daughter as a first time homeowner; enjoying it.

Best Frig I’ve ever had!!! Very spacious for a Counterdepth.

I really like this refrigerator!! It produces a great volume of ice.

Love everything about my refrigerator, had a great experience with the delivery people. They were very pleasant took their time and did not damage anything. They were very cautious.

Excellent room inside. Two ice makers keep us stocked up for cold drinks!

looks great and is so quiet i love everything about this fridge.

Great looks good. Functions well and have great features.

Had to exchange this model for a smaller one but Best Buy was awesome. I didn’t use this model but I love the replacement and Best Buy made the change effortless.

Great product and buying experience with Best Buy. Installation was well communicated and very well done

Seems like a nice refrigerator so far. Only a couple complaints. The water pump for the ice maker is noisy. Not sure why and I plan to call someone on it. The water/ ice selector button is not easy to operate. Otherwise okay.

Love the refrigerator and also love the delivery service-thank you so much

The team was great. They arrived at a s heduled time. They had to remove the front door to get the refrigerator inside the room. They installed it at no time.

Excellent service. Shawn in the Appliance department on highway 31, Greenwood, IN is one of your best!

Excellent experience and an excellent product. Wood recommended Best Buy and LG.

Perfect for our updated kitchen. Large freezer for extra storage.

I love the look of my new refrigerator. But, the water comes out very slow and after nearly two weeks, I still don't have a full bin of ice. Hopefully, this can be corrected.

Where to start… Purchased from the Best Buy outlet and they double sold ours after we purchased. Luckily I took enough pictures to prove this. The one they delivered was severely beat up, and finally they sent us a brand new one to resolve everything. Great right? Not for long. The craft ice maker stopped working almost immediately and I do t have time to sit on hold, trouble shoot and all that so we dealt with it. Bummer because we thought that was a really cool feature. Days after the year warranty was up, we started getting an error (FF E) and again we just dealt with it because who has time to dedicate to this while working and being a parent? What this did though was Elwin ate the use of the door water and ice, which we finally had enough. Unplug, reset, defrost were all suggested from the manufacturer and we did. Not successful and still doesn’t work. LG definitely lost a customer and I’ll be getting a different brand. As for Best Buy, you should resolve this, but they won’t because it’s out of warranty as well. Learn from me and get something else!!!