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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 701 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the Counter-Depth MAX refrigerator, highlighting its ample internal space, convenient dual ice makers, and overall excellent performance. Many appreciate its perfect size for the kitchen, quiet operation, and efficient design for optimal storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-701 of 701 reviews
  • Rated 1 out of 5 stars

    Terrible customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimensions on the fridge are wrong as it does not include the hinge on the door. Customer service was awful when we tried to fix the situation.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with theLG Refrigerator (LRFXC2606S) model. We understand your concern about the product dimensions do not match the actual measurements, especially when it impacts installation and customer satisfaction. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences. For help, if the refrigerator does not fit your space due to incorrect dimensions, review the retailer’s return or exchange policy. You can contact Best Buy customer service at 888-237-8289 for immediate assistance. You may be able to return or exchange the unit if it was not as described. For further assistance or if you have additional concerns, please send us a private message on social media @LGUSSupport. We’re here to help and can assist you in finding a resolution to this issue.

      Thank you for your patience, and we hope to help you resolve this matter. ^Juvy LG