Customer Ratings & Reviews
- Model:
- LRFXC2606S
- SKU:
- 6532716
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Counter-Depth MAX refrigerator, highlighting its ample internal space, convenient dual ice makers, and overall excellent performance. Many appreciate its perfect size for the kitchen, quiet operation, and efficient design for optimal storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.
This summary was generated by AI based on customer reviews.
Misleading Door Dimensions! Read First!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. This fridge might be great for most but the door dimensions are very misleading and even misrepresented in the drawings and owners manual. The idea of a counter depth fridge is now lost on us beacuse when the doors are fully open, the corner of the door opens 2" inches WIDER than the dimensions indicate. If you don't have that room, then your doors will not open all the way! We now have to pull the fridge much farther away from the wall in order to accommodate the wider doors and now have actually LOST room in our kitchen because of a shallower "counter depth" fridge.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRFXC2606S) model. We understand your concern about dealing with a fridge that doesn’t fit as expected, especially when the door dimensions don't align with the provided specifications. We strive to provide transparent and accurate product information to all our customers and ensure that our listings are updated accordingly. The door opening issue can indeed be an inconvenience, especially in smaller kitchens where every inch counts. We recommend double-checking the fridge’s clearance and door swing measurements to see if there’s any flexibility in how the refrigerator is positioned. In some cases, adjusting the fridge's location or door hinges (if possible) can help minimize the door swing and maximize space usage. For more information, visit https://www.lg.com/us/refrigerators/lg-lrfxc2606s-french-3-door-refrigerator.
If you continue to face challenges with the fit or have further questions about how to utilize your space best, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to assist you further.
We truly appreciate your feedback and are here to help you find the best solution. ^Juvy
LG - let me down - Do research/ask techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for replacement handle for freezer drawer - hello LG customer service!!!! Hello??? Ordered this model when I moved. Was very happy w/ older LG but could not take it with me. This one is a disappointment. Handle to freezer drawer: screw got stripped & broke when installing. Called Best Buy: they could not help. Called LG - talked to someone that tried to help, but left off with "they would contact me"...3 months later: no contact. I have to pull the drawer open by the wee knobs - hopefully using correct pressure. UGH Interface: water/ice dispenser is pressure activated. Same as my older model...but this model needs a harder "press" & press again to get to the function you want. Awkward & a downgrade. I think that LG is a popular brand, appeals to an aesthetic and was really good in the recent past. But maybe they are coasting on that rep. If I were to have to buy a new fridge today: I would go with a Whirlpool or GE. Why: from real life reviews from friends/family & techs (that know what breaks down). Just my opinion - and yeah - if you are set on LG - good luck. But wanted to share my less than great experience before you plunk down a lot of money on this particular product - you can do better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your extensive feedback and your experience with your LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice. We understand your inquiry and your deep disappointment, especially regarding the missing replacement freezer handle that was promised three months ago. Having to open the freezer by the small knobs is certainly not the intended or acceptable way to use your refrigerator, and we apologize for the lack of follow-up from the previous contact.
We also appreciate your detailed feedback on the water/ice dispenser interface, noting that the increased pressure needed is a significant downgrade from your prior LG model. We value these real-life insights as they help us understand the customer experience with our products.
We want to get the replacement freezer handle issue resolved for you immediately.
https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-dual-ice-stainless-steel/JJ8VPZRHWR
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Disappointed in quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator and a microwave 2 years back in October 2023. Refrigerator had a leakage issue in July 2025, had to replace a part(and microwave stopped heating in October 2025!) The quality of LG appliances is really very very disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand how important it is for your LG Refrigerator (LRFXC2606S) model to operate reliably and avoid leakage issues. One helpful step you can try is checking that the refrigerator is level and that the drain pan and water lines are securely connected, as misalignment or loose fittings can sometimes cause leaks. For your microwave, performing a hard reset by unplugging it for 5 minutes and plugging it back in can help restore heating if the safety interlock or control board needs to reset. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705. If you need further assistance with your units, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
- Pros mentioned:Overall performance
Beware: Promotional Gift Card is Scam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator itself works fine, and the Geek Squad Delivery men were great. We bought this fridge during a promtional period which stated we would receive a $150 Gift Card. Upon calling Customer Service, it became evident that the gift card promotion was not coming to us. Would rate 5 stars if not for the lies about the promotional gift card. A major reason for buying the refrigerator at this time was for the card to buy Christmas gifts.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mallory. Thank you for sharing your experience with the LG Refrigerator (LRFXC2606S) model. We’re glad to hear that the refrigerator itself is working well and that the delivery was smooth.
However, we understand your concern about not to receive the promotional gift card you were expecting. Promotions should be straightforward and honored, and we appreciate your feedback on this matter. It’s frustrating when a significant factor in your purchasing decision isn’t fulfilled.
To help resolve this, we recommend contacting the retailer’s customer service team where you purchased the refrigerator to discuss the promotion. If you need further assistance or have any other questions, please reach out to us via private message on social media @LGUSSupport. We’re here to help and ensure you have a better experience moving forward. Thank you for your patience. ^Juvy
Dumb fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed to learn the ‘WiFi with alerts’ doesn’t do the one thing you’d think it does. There is no feedback for is the fridge is working. You can’t even see the actual temp. Just the set point. Fairly useless communication.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joe. Thank you for sharing your experience with the LG Refrigerator (LRFXC2606S) model. We appreciate the details you’ve provided about the WiFi and alerts feature.
For this model, the connected app is designed to show the set temperature and send alerts (such as door left open or filter replacement), but it does not display the actual internal temperature. One helpful step is to ensure the LG ThinQ app is updated to the latest version, as updates can improve communication features and reliability. You can also enable Smart Diagnosis through the app, which provides feedback on the fridge’s operation and can help confirm if the unit is working properly. You can find more guidance here: https://www.youtube.com/watch?v=hbXdsgYe1E0. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^Juvy
Broke after 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally speaking, I really like this fridge, but it's already having issues after 15 months... with a 12 month warranty (of course). Best Buy wants $125 just to come out, priced to force me into Geek Squad. This is just pitiful.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sean. Thank you for sharing your experience with us. We completely understand your concern about the issues you're facing after just 15 months of using your LG Refrigerator (LRFXC2606S) model, especially with a 12-month warranty. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend reaching out to LG’s customer support to explain your situation and see if any options are available outside of the standard warranty. While Best Buy’s charges can be frustrating, our team may be able to assist with troubleshooting or help find a resolution that doesn’t involve high service fees. Please send us a private message on social media @LGUSSupport, and we’ll work with you to explore possible solutions.
We appreciate your patience and are here to help resolve this matter for you. ^Juvy
Would not purchase again!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer handle pull out mechanism had a part shear off in the first four months of use. This makes the freezer much more difficult to use and it looks pretty silly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alec. Thank you for bringing this to our attention. We understand your concern about the freezer handle mechanism on your LG Refrigerator (LRFXC2606S) model, experiences an issue so early in its use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the handle mechanism, the sheared part may be covered under warranty if the unit is still within the coverage period. We recommend contacting LG Support directly or visiting an LG Authorized Service Center to assess and replace the damaged part. Additionally, ensuring the freezer is not overloaded can help reduce strain on the pull-out mechanism.
Please send us a private message on social media @LGUSSupport, and our team will assist you further to explore repair options and provide the support you need. We’re here to ensure you get the best out of your refrigerator. ^Juvy
Best Bust Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refridgerator is nice but within a month the ice maker on the door no longer works and Best Buy would not help to fix it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 25.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Dual Ice - Stainless steel. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James.