Customer Ratings & Reviews
- Model:
- LRYXC2606D
- SKU:
- 6538270
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.
This summary was generated by AI based on customer reviews.
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sales lady wa great!Have not installed it yet due to other delayes
I would recommend this to a friendIce for days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features. Looking forward to free installation with total tech
I would recommend this to a friendStop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stainless finish shows smudge marks, supposed to be finger print proof
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. Good service . The delivery was good.
I would recommend this to a friendBad delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the fridge is great but this review is based on how they delivered it damaged! It has a nice big scratch on the front of the fridge and I can’t get it out. And I keep calling but don’t get an answer to on how they can replace it for me. It’s upsetting after paying a good amount for the fridge
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christopher. Thank you for sharing your experience with us regarding your LG Refrigerator (LRYXC2606S) model. We're glad to hear that you like the fridge overall, but we completely understand your concern with the delivery issue and the scratch on the front. We strive to provide excellent services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. We recommend contacting Best Buy customer service if you haven't already at 888-237-8289 to report the damage and to get a replacement.
To assist you further with the replacement process, we recommend contacting our customer service team directly on social media @LGUSSupport so we can look into resolving this for you as quickly as possible.
In the meantime, you can also check if there are any protective films or coatings that might be causing the appearance of a scratch. If you're unsure, our team can guide you with troubleshooting or the next steps.
We appreciate your patience and look forward to assisting you further. ^Juvy
Refrigerator’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled order to small other LG unit out of stock with no ideal as to when would have more if any! Salesperson didn’t offer floor model or they weren’t sure about future replacements. To busy I guess went to NFM same day and got unit and better price.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marty. Thanks for sharing your experience with your new LG Refrigerator (LRYXC2606S) model.
We totally get that getting an appliance that doesn’t fit can be disappointing. We understand how tough it is to cancel your order, especially when finding a suitable replacement isn’t easy and there’s no clear timeline. Availability and inventory updates can vary by retailer, and while LG provides product options and specifications, floor model decisions and restock timelines are managed by individual stores. If you're still considering LG for future purchases, you can explore our full lineup of refrigerators and compare features directly on https://www.lg.com/us/refrigerators. If you’d like help finding a unit that fits your space or have questions about product specs, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Okay it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for now. Clunky, cheap thin materials but that’s what the industry gives us. Hopefully it will last 3 yrs before something breaks.
No, I would not recommend this to a friendLEMON
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it May 21st and after 3 days it still was not cool. LG was horrible to deal with, however Best Buy was great. They will be here May 29th to remove the lemon and deliver a new one. Thanks Best Buy for your assistance. I would stay away from LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for sharing your feedback on your recent purchase of the LG Refrigerator (LRYXC2606S) model. We understand how you feel when a product does not meet your expectations, especially when it is a new purchase. We're glad to hear that Best Buy has been providing you with excellent assistance in resolving this issue by scheduling a replacement for you on May 29th. We aim to provide top-notch products and services. Your feedback is valuable to us to improve. If you need more help, reach out to us on social media @LGUSSupport. We're here to assist in exploring possible solutions. ^Juvy
- Pros mentioned:Overall performance
Fridge good. Service bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is excellent. Best Buy, however, promised it in a few days and after numerous reschedules (I had to call and follow up no fewer than seven times) it took over a month to get installed. But this fridge from someone else. Once they came, the installers were professional.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so glad to hear that you're enjoying your new LG LRYXC2606S fridge! I apologize that the installation process was not as smooth as we would have liked.
I can imagine how frustrating it must have been to deal with multiple reschedules and delays. I want to assure you that we're taking your feedback seriously and will work with our partners at Best Buy to improve their service. Seven follow-ups is way too many, and we appreciate you taking the time to share your experience with us.
However, I'm thrilled to hear that the installers who finally came to install the fridge were professional and did a great job! That's exactly what we strive for in terms of customer service.
Thank you for choosing LG, and we're glad you're happy with your new fridge. If there's anything else we can do to make things right, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Don't waste your time buying from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently tried to purchase a fridge from Best Buy. Their deliver team is completely incompetent. We provided specific instructions regarding our delivery and paid the fee for installation. The delivery tech flat out refused to perform his job and wouldn't even leave the fridge in the garage for us.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, SARAHB. We understand your inquiry regarding your recent experience with Best Buy's delivery and installation service for your LG LRYXC2606S refrigerator. We recognize that issues during delivery, especially when specific instructions are provided and installation fees are paid, can be very frustrating.
Since your purchase and the associated delivery and installation services were handled by Best Buy, they are the best resource to address the refusal of service and the complications you encountered. We recommend contacting Best Buy's customer service directly to discuss your experience and seek a resolution regarding the delivery and installation of your refrigerator. You can reach them by visiting their "Contact Us" section on their website for further support options.
https://www.bestbuy.com/site/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-four-kinds-of-ice-printproof-stainless-steel/6532711.p?skuId=6532711
Please send us a private message on Social Media @LGUSSupport with your unit's model number and serial number, along with any relevant case numbers you may have from your previous interactions, and our team will be more than happy to explore possible solutions and provide support.
We appreciate your patience. —Renzo
Not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much room for tall items; milk, juice, soda, etc
No, I would not recommend this to a friendPick A Different Model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had to do it over again, I'd buy a different model. Not having handles on it means that there are MANY more finger prints on the stainless steel that doesn't hide he dirt very well. Also, who needs four different kinds of ice?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that you're not completely satisfied with your LG refrigerator. I can imagine how frustrating it must be to deal with fingerprints and dirt on the stainless steel surface, and I want to assure you that we take your feedback seriously.
I want to acknowledge your frustration and apologize for the inconvenience you're experiencing. It's understandable that you wish you had made a different choice when purchasing your refrigerator. We appreciate your honesty and would like to make things right. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
doors not right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, except the doors are out of adjustment one is higher than the other about 3/8" off
I would recommend this to a friendH
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit in cabinet depth. Came without ice tray scoops. Pull out drawer is awkward.
No, I would not recommend this to a friendTo expensive for what you get.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine is slow. Not much space inside. Besides that it's a nice fridge.
No, I would not recommend this to a friendPoor customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge came damaged. Geek squad talked me into just replacing the doors, and now i cant get ahold of anyone in the United States or anyone helpful at all. Cant contact my local geek squad, so ill have to get in the car and drive there to talk with someone. Just awful service. Do not buy it from Best Buy! The fridge overall is nice. The door is really heavy due to the ice maker being in it, but it does free up lots of the fridge.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Refrigerator (LRYXC2606S) model. We understand the frustration caused by the damaged fridge and the lack of assistance and support you've received. Please know this is not the experience we want you to have with our service. We strive to provide high-quality products and deliver them in perfect condition. However, sometimes unforeseen circumstances can lead to issues during transit. We want to make this right for you. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our service. ^Juvy
Think twice. Check price drops!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of this refrigerator dropped $360.00 ($200.00 less plus a $160.00 BB gift card) four weeks after it was delivered. It took three different appointments before the fridge was successfully delivered. I called customer service for the match-price guarantee, but the guarantee is only good for two weeks. The Best Buy representative's response was, "Sorry." I will look at more options when making a $3K purchase for a appliance in the future.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for choosing LG. I understand your frustration with the price drop and the delivery issues you experienced with your refrigerator. We apologize for any inconvenience this has caused you. Your feedback is valuable, and we will take it into consideration to improve our service and policies in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Avoid LG. Terrible customer service and products.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge leaks from ice maker. LG is impossible to get warranty service from. They close your ticket by sending troubleshooting guide. Won’t answer phone calls. Terrible! Avoid at all costs!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. We are truly sorry to hear about the difficulties you have experienced with your fridge and accessing warranty service. Your feedback is important to us and we apologize for any inconvenience caused by the lack of responsiveness. We are committed to providing better service and will address this issue internally. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Concerned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly disappointed. Freezer door will not open and continues to freeze up on door hinges. Unit was installed 5 weeks ago. Unit highly recommended by Sales Associate.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience with the LG Refrigerator (LRYXC2606S) model. We understand your concern about having trouble with the freezer door freezing up and not opening correctly. We aim to offer top-notch products that exceed our customer's needs. Here are a few troubleshooting steps you can try: Ensure that the door seals are clean and properly aligned. Sometimes, debris or a misalignment can cause the door to freeze up. Verify that there is adequate airflow around the freezer. For more help, visit https://www.youtube.com/watch?v=LfGRXb9GjD0. If you need further assistance, please reach out to us on social media @LGUSSupport. We’ll gladly assist you further and explore additional solutions to address the problem. ^Juvy
POOR CUSTOMER SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew would not even take the refrigerator out of the box. They refused to deliver it. I had to reschedule with a different crew. Best Buy should do their own deliveries!!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Alan.
It’s unfortunate to hear about the delivery issues you experienced. For future reference, contacting the delivery service directly or escalating the issue with Best Buy's customer support could help address such problems more effectively. Your feedback highlights an area that needs attention, and we appreciate you sharing your experience. If there's anything else we can assist with, please let us know by sending us a private message via @LGUSSupport. We'll be more than happy to assist you!
^Sam