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Customer reviews

Rating 4.6 out of 5 stars with 427 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX refrigerator highly, especially praising its ice quality, spacious capacity, and overall performance. The refrigerator's design and size are also well-received, along with its bright LED lighting. A minor drawback mentioned by some customers is the noise level of the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG counter depth max refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Unit operates quietly. 4 different types of ice is nice during this heat wave. Very roomy and well organized drawers and shelves. Having a tough time filling it up. Finger print free finish is easy to maintain, just wipe with a micro fiber cloth and it shines. Like having no handles making it easy to match to other appliances in the kitchen.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thank you for reaching out with your feedback on the LG refrigerator installation. We're thrilled to hear that the installation went smoothly and that the unit operates quietly. It's great to know that you're enjoying the variety of ice options, especially during this heat wave. The spaciousness and well-organized drawers and shelves are designed to make your life easier.

      We understand that it can be challenging to fill up such a roomy refrigerator, but it's always a good problem to have! If you need any tips or ideas on how to maximize the storage space, feel free to let us know.

      The fingerprint-free finish is a fantastic feature, isn't it? We're glad to hear that it's easy to maintain. Just a quick wipe with a microfiber cloth and it shines like new. Plus, the handle-free design adds a sleek and modern touch to your kitchen, making it easy to match with other appliances.

      Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine LG

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Very sleek fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, the style is so sleek! The ice maker is incredible 6 different shapes of ice cubes! Also is super quiet! It looks fantastic in my kitchen !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it fits the area and very quiet. We had a larger refrigerator before this one. We have to get use to less inside space. Overall nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    LG Max counterdepth refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this refrigerator, it is super quiet, great design, really like the pocket doors rather than big handles that stick out. Counterdepth but still 25.5 cu ft of storage is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    LG smart french door ref a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look easy set up very spacious freezer is awesome! can get chilled bottles of wine in less than an hour. Silent, the dim lights on doors that senses you are very helpful. 4 kinds of ice a plus ! It was a nice suprise that it came with an extra refrigerator (yes a 2nd fridge) !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator so much! It looks sleek and is sturdy. Ice maker is super quiet and it’s spacious for a counter depth model. I will say the water starts cold and gets room temperature pretty quickly because the reservoir is small. That’s okay because I use ice anyway. And the ice in the bottom freezer can be slower to produce. To counter that, I use a scoop and push the ice to the front of the bin so it knows to make more ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Quiet running and fits in my space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace another LG. I like that they run quietly in my open concept house. This one does make weird noises when making ice, but not a problem for me. Replaced a side-by-side model and it seems there is much more refrigerator space than the side-by-side. The main reason we chose this model was the size, as our space is enclosed. The four types of ice were not a selling point, really, but we have enjoyed the options--the craft ice is fun, and the smaller cubes fit well in my water bottle. The printproof stainless steel is not foolproof, of course, but does seem to stay clean better than our previous LG.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very spacious thanks to its rack design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator offers a great selection of ice oprions. Very cleverly located water filter. Very quite ice maker. Ideal for smaller openings thanks to it handle-free double doors. Door pockets are carefully designed for optimal storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Stainless fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was quiet and very spacious loved the ball ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great LG Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator is great for our small kitchen. It holds a surprisingly large amount of food and drinks. It is also very quiet. We like the sleek look without the door handles. Also, it is very easy to clean with a microfiber cloth.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean lines and wonderful lightingvin this fridge. It's so quiet! Makes great ice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever. For me it was extremely important that it be quiet. It exceeded my expectations. You dont even hear the compressor. I love it. Also the ice making capabilities are amazing. I also like that you can easily control the temperature in the produce drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ____

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, very quiet. Perfect for small space…too soon for review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator runs quietly, dispenses ice regularly, keeps the contents cold and fresh and is easy to keep clean!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To open and close you need to reach on top of door. Leaving Back of palm or hand prints. annoying. Clean door then smudges all the time. Hard to open and close with out leaving marks. Also— water maker and ice maker making more noise then current engineering should allow for. Odd. If you sleep nearby rethink. If you are far away then no issue.

    No, I would not recommend this to a friend